Passport received 3:30pm on 10 June 2020
Passport printed and sent 2:12pm on 8 June 2020
Application approved 10:24am on 8 June 2020
Documents received 1:48pm on 5 June 2020
Application received 11:16am on 29 May 2020
Application submitted 11:16am on 29 May 2020
This was on online application using a photo I took myself. I was a little surprised that the application was assigned to Durham, as I’m in London. I notice it took a while for the old passport to be registered as received (I posted it recorded delivery an hour after completing the application but the status didn’t change for 7 days), however the overall process was much faster than I expected, 12 days total turnaround including weekends and all postage.
For the record this was an adult renewal of a passport that expired at the end of last year. It was a non-urgent application, sent against the Covid-19 advice on the website because I have travel booked in September that may still go ahead (I was honest and selected ‘existing passport needs to be renewed’ as the reason for applying at this time rather than claim any urgency). My new passport is the new blue, non-EU design.