My online adult renewal went to Durham office
Process began 6/6. Passport received 19/6 by TNT
Old passport received today royal mail basic delivery
Was entered as a standard renewal not an urgent case
Recommend a signed for service for the following reason.
Took two weeks in total of which one week was
delayed by P O delivering and getting signature
and passport office not officially acknowledging receipt
but under current conditions no complaints.
Was kept updated by text regularly almost daily
Only text from T N T was to say my passports coming today
with a code to check tracking but didn’t bother.
Overall was exceptionally happy as i had concerns I may not get it back in time for a holiday in mid-September.
Good luck everyone and stay safe
Well done the passport office
Yes its blue the icing on the cake