hi guys, probably joining in on the pile of moaning comments haha, i ordered my new passport, reported a stolen passport in november but only just got around to ordering a new one on the 2nd may and i fly away on july 1st. i’ve had no progress on my application since the day i applied and phoning the office has been little to no help, i’ve been put forward to the upgrade but had nothing in 5 days. i just want some clarity on whether i’m wasting my time constantly refreshing my phone for an update. what are my options, i can drive to liverpool no problem if that’s a way of getting a passport. thanks!