So we’ve had a very different experience from most people. Haven’t received the passport yet but it’s being printed so I assume it won’t take too much longer. Online Child Passport Renewal lodged 17 June. Posted documents via DHL from Melbourne, Australia. Documents marked received on 29 June. Application approved and sent to print on 4 July. Yes it may still take weeks to print and send but the other response times have been pretty fantastic. I’m sure this doesn’t help anyone else but maybe it will give you hope that things are getting better.