The whole thing is a shambles. If you can get to the right people in the expedite team they are fab. Our application was in on 27 April when waiting times were only 4-5 weeks and my son was 15. It was sent 10 May (still 15 yrs) to be checked but an examiner got it on 3 July. She saw that he was over 16 now and sent us a letter on 3 July (still not received) asking for a further payment. It was only because my MP looked into it that I knew this was the issue. I contacted Expedite team, Liverpool upgrade team and Escalated Service team a number of times over the last 4 weeks. None of them talk and very little shared info. I paid this morning. Was called by examiner this afternoon and am picking it up tomorrow from Wales, our closest office which is about 4 hours drive.
We travel on Monday.
All much easier as we have hit 10 weeks.
You can get this done but need the right people. I thank Helly87 in particular for being so helpful. Not in my hands yet and still issues as I’ve been told he needs ID. Thing is, at his age, he only has a passport – which is still in the Liverpool office!
Good luck.