@jamesd1974 thanks for the suggestions. I booked flights before covid so I have mentioned this and its been over 14 days since I applied so I will try to get them to escalate as im flying out mid August. In the same boat as most people here I see. Applied for an adult passport renewal and a child renewal. Adult passport has gone to Glasgow and is moving abit quicker than the Child passport that has gone to Durham. After two weeks, the child passport is only showing ‘we have received your old documents’ and the adult passport is at ‘application being processed since the 8th July. Its all very nerve racking. Sleepless nights and stress – have lost half a stone already! 🙁 Ive tried the call backs and twitter, with no response at the moment. I will keep this site posted with my timeline once I actually have one to share.