Reply To: Old passport not received by Bootle office – is it lost? Home › Forums › General Passport Application Discussion › Old passport not received by Bootle office – is it lost? › Reply To: Old passport not received by Bootle office – is it lost? March 22, 2023 at 12:04 pm #21692 dzongkha 1Participant No Royal Mail search but I did provide them with the tracking number. They requested April 1st as the proposed completion date but heard nothing from Hemel Hempstead itself.