I visited the HM Passorts Office Official site and was going to put in for a quicky renewal. But after reading on there that I should only use that service if ‘You need a passport in the next three weeks’ I went with the standard option. I also consulted this website and it said that the average turnaround was below 20 days for a renewal and I sent off my old passport after filling online application. I live 15 miles from Newport, but I had to send my old passport to Glasgow, what is the sense in that? On the passport tracking system they claim it took 6 days to get there, where it has sat for three weeks with no action. I’m due to travel in two weeks HELP. Niether twitter DM or phoning the ‘Helpline’ has done any good, and the webchat is NEVER open! I am about at the end of my tether.
Has ANYONE got a direct phone No for the Glasgow office?