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They really need to sort that AI image checker when you upload it, telling you that it is not fine there will save a load of stress and make life much simpler! The Home Office – where they never do anything the easy way.
2nd child renewal with name change just been approved. Had an email yesterday requesting a scan copy of her birth certificate which was not originally requested but provided email address to send. Dealt with by Durham:
Application history
Application approved 9:38am on 16 June 2020
Application being processed 12:25pm on 14 May 2020
Documents received 3:10pm on 13 May 2020
Application received 1:48pm on 6 May 2020
Application submitted 1:48pm on 6 May 2020Hurray! Just got the e-mail to say application approved.
Peterborough Passport Office.
Child renewal. Digital application and own photo following guidelines submitted online.Application history
Application approved 11:45am on 16 June 2020
Application being processed 11:43am on 28 May 2020
Documents received 9:34am on 22 May 2020
Application received 10:18pm on 14 May 2020
Identity details received 10:18pm on 14 May 2020
Email sent to person confirming your identity 8:02pm on 14 May 2020
Ask someone to confirm your identity 5:55pm on 14 May 2020
Application submitted 5:55pm on 14 May 2020Finally had my daughters first child passport approved this morning by the Peterborough office.
Application history
Application approved 10:32am on 16 June 2020
Application being processed 11:22am on 8 April 2020
Documents received 8:01am on 8 April 2020
Application received 9:46pm on 23 March 2020
Identity details received 9:46pm on 23 March 2020
Email sent to person confirming your identity 12:03pm on 21 March 2020
Ask someone to confirm your identity 11:13am on 21 March 2020
Application submitted 11:13am on 21 March 2020Passport was posted on 10th June, still not received. I have had my old passport posted back. I’ve DM’d them on Twitter. Just when I thought I was going very quickly…..
Passport printed and sent 10:12am on 17 June 2020
Application approved 3:19pm on 15 June 2020
Documents received 8:59am on 15 June 2020
Application received 3:30pm on 5 June 2020
Application submitted 3:30pm on 5 June 2020Adult renewal at Durham. Just waiting to receive new and old passports now!
Hopefully this may be of use to someone . . .
Other half did postal application (no idea why!) for adult renewal in mid May. Think the pre-addressed envelope had the Durham office on it.
Anyway the cheque was cashed on May 13th.
Received letter to say things were taking longer than usual on the 30 May.
Heard nothing more so getting panicky she tweeted them on the 12th June to ask how she could check the progress as she hadn’t written the number from the form down when she sent it.
Twitter reply told her to contact the Liverpool office via email which she did. And in this message she said she was getting worried as she needed the passport imminently.
They didn’t respond, however 2 days later she received another letter same as the first one (from an address in Southampton) telling her that things were taking longer than usual.
The following day (17th June) her passport arrived.
Don’t know if the chase up made a difference but it’s quite a coincidence if it didn’t!Applied on the 18th March for child first passport – sent to Liverpool office and I’ve just had a text to say the application has been approved! Exactly three months!
Application history
Application approved
8:59pm on 18 June 2020Application being processed
11:42am on 28 May 2020Documents received
2:32pm on 22 May 2020Application received
4:22pm on 16 May 2020Identity details received
4:22pm on 16 May 2020Email sent to person confirming your identity 2:44pm on 16 May 2020
Ask someone to confirm your identity
2:32pm on 16 May 2020Application submitted 2:32pm on 16 May 2020
Just over 4 weeks. Fingers crossed the passport & supporting documents are sent next week.
I did hit them up on Twitter letting them know I needed the supporting docs back for a visa extension/renewal application.Passport processed by Durham office.
Application history
pages.view.applicationHistory.statuspages.view.applicationHistory.date
Application approved 10:08am on 19 June 2020
Application being processed 10:13am on 4 June 2020
Documents received 11:07am on 2 June 2020
Application received 11:07am on 26 May 2020
Identity details received 11:07am on 26 May 2020
Email sent to person confirming your identity 10:51am on 26 May 2020
Ask someone to confirm your identity 10:02am on 26 May 2020
Application submitted 10:02am on 26 May 2020Child renewal -Peterborough
Just over 3 weeksMy timeframes match yours exactly apart from application made 13th May, but docs received 222nd and being processed 28th as of 935am. Also Durham, and child first but no update!! Hoping ours gets updated soon.
These are positive, I’m hoping my application for a child’s renewal to Durham gets approved really soon! Hoping to go on holiday on 19th July but need to cancel or postpone by 30th June! Eek!!!!!😬
Adult renewal at Durham. Blue passport received.
New and old passport received 19 June
Passport printed and sent 10:12am on 17 June 2020
Application approved 3:19pm on 15 June 2020
Documents received 8:59am on 15 June 2020
Documents signed for (Royal Mail) 8 June
Documents sent 5 June
Application received 3:30pm on 5 June 2020
Application submitted 3:30pm on 5 June 2020Hi guys!
Quick one – has anyone had the issue where you have to have an interview for a first UK passport? I’ve applied for mine start of March, processing March 20th and have had no update except for “it’s with a technician at the Liverpool office”. I escalated this and on a call today they’ve said that all interviews are paused indefinitely, and all new first UK passports require one. I never thought this was the case so would be good to know if anyone has a similar experience?
Hi All,
Just had the approved text and email for a child renewal from Durham. Phew
Application made 15th May
Docs sent 18th May
Old Passport received 26th May
Processing 26th May
ApproveD 19th JuneI also had a call this morning from Glasgow caveats as her previous passport had a caveat I’m so once sent back from them it was approved the same day which I was impressed with.
I did chase up on Twitter yesterday which I believe helped.
Seems things are starting to move now though!
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