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@9984sarah I mentioned that I needed the supporting documents back for a visa application to be submitted next month, that MIGHT have made a change. I’d just make anything up that is very serious/important and see if that makes a change for you.
Glasgow a total shambles.
Child renewal done 29th may
Document received 5th June
Processing since then.Spoke to family member who works for DWP said all passport office staff in Glasgow bar a dozen or so are moved over to process universal credit claims until 30th June.
Spoke to guy last week in Glasgow said “it should be printed any day but you shouldn’t have booked a holiday” thing was booked and paid for since February after a decent win!
Go away 5 weeks today giving up hope of going now and will have to allow the mrs and the family to go and me and my son will need to stay in the UK
My passport has just arrived through the letterbox. Progress details below, took exactly 3 months from start to finish. I chased it on 15th June and requested a call back from the progress team which I didn’t receive, but the day after the application was approved.
I didn’t get any tracking details, passport office said couriers are collecting twice per week. I didn’t see which company delivered it but it’s either TNT or DX. Haven’t received old passport yet, but assuming that will come via Royal Mail.
Application history
Passport printed and sent 10:48am on 18 June 2020
Application approved 7:04pm on 16 June 2020
New photo received 6:58pm on 03 June 2020
Photo rejected 6:00pm on 03 June 2020
Application being processed 2:28pm on 11 May 2020
Documents received 6:41pm on 28 April 2020
Application received 7:56pm on 23 April 2020
Application submitted 7:56pm on 23 April 2020Update from us. As others have suggested, we got an email today saying that my other half’s passport has been printed and is on its way – the next working day after approval. Sounds like we have been very lucky (provided it turns up!!!) Our friends (who we are supposed to be travelling with on 18th July – holiday balance due a week today) who applied maybe a week before us but for a child renewal haven’t been so lucky – theirs is still “processing”. It does just seem to be a total lottery but kids ones are taking a whole lot longer……
Passport printed and sent on 22nd June
Application approved 11:32am on 19 June 2020
Documents received 1:40pm on 18 June 2020
Application received 2:14pm on 11 June 2020
Application submitted 2:14pm on 11 June 2020I don’t yet have the passport in hand but I was expecting a much longer wait given what I read on here.
Two weeks from submission to approval. Child first passport. Sent to Newport.
Application history
Application approved 1:15pm on 22 June 2020
Application being processed 11:05am on 12 June 2020
Documents received 3:17pm on 10 June 2020
Application received 12:48pm on 8 June 2020
Identity details received 12:47pm on 8 June 2020
Email sent to person confirming your identity 10:38am on 8 June 2020
Ask someone to confirm your identity 10:30am on 8 June 2020
Application submitted 10:30am on 8 June 2020Has Anyone applied by paper form??? Those are the ones that are not coming!
If you applied online dont worry because it will come, paper form applicants have applied months ago and havent been told anything whereas online applicants are getting theirs within 10 days. Its mad
I applied online 4 weeks ago (on weds) and still not been approved. Applied to Durham. Think I may go mad, it’s all I can think about/ chase up as our holiday is on 19th July.
Really don’t know why child renewals are taking longer surely if it’s a renewal it’s a straight forward hit.
1 or both parents have passports.
Child has existing passport
Child under age 12 has had passport verified by an independent personSurely you would just get them done and out!
Total lottery. As I said in other thread apparently Glasgow will be getting their passport staff back from the DWP Universal credit processing on 1st July 2020
How do people know which office is dealing with their application? We applied for 3 child renewals on the 24th May, have had 2 back but one still says ‘processing’. I have tried chasing as we should be flying on the 17th July, but no luck. Need to pay the balance this week and don’t know what to do. Thought maybe I could contact the office dealing with it, but can’t find that.
So my partner applied for a passport renewal and my sons first passport through the post office . We had a text to say passports received of the 28th of may and passports being processed on the 2and of June . I have chased it up for the last 2 weeks and been on the phone the passport advice and nothing has changed. Both are in the Durham office just to add . We meet to be going away on the 11th of July and I spoke to the passport advice line again today and was basically told if your passports haven’t changed by the 1st of July then forget the holiday which is a real kicker . I’m crossing my fingers and toes it all happens last minute but I don’t no anymore. What do you think are chances are that we actually get to go ? I like to see what other people think
It should be on the email or text telling you where to send your documents. If you ring the helpline, ask for a callback for the progress team. You’re supposed to get a call within 48 hours. I didn’t get called back but the day after my passport was approved and I got it back today.
Still waiting despite more calls and twitter interactions! Way over 100 days now 🙁
Application history
Application submitted 9:08am on 14 March 2020
Ask someone to confirm your identity 9:08am on 14 March 2020
Email sent to person confirming your identity 9:13am on 14 March 2020
Identity details received 9:22am on 14 March 2020
Application received 9:22am on 14 March 2020
Documents received 11:44am on 18 March 2020
Application being processed 3:08pm on 18 March 2020
Photo rejected 9:40am on 12 June 2020
New photo received 1:30pm on 12 June 2020
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