Tagged: Adult replacement
- This topic has 689 replies, 243 voices, and was last updated 3 years, 9 months ago by Andy Anderson.
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July 17, 2020 at 9:55 am #2021tigmusicParticipant
@cesrabbit we got our daughter’s old passport back the day before we received the new one. You should get it any day. Was 4 days after showing as printed and posted for us
July 17, 2020 at 11:12 am #2023Stefx88ParticipantThis is my timeline for my child’s first passport from Peterborough received today 16/07. It should have been delivered on Monday but TNT only text on the day to say it would be arriving and we were out.
Passport printed and sent 10:13pm on 8 July 2020
Application approved 10:21am on 8 July 2020
*Sent a DM on Twitter to chase 06/07
Application being processed 11:52am on 12 June 2020
Documents received 1:05pm on 8 June 2020
Application received 10:51am on 2 June 2020
Identity details received 10:50am on 2 June 2020
Email sent to person confirming your identity 10:06am on 2 June 2020
Ask someone to confirm your identity 5:31pm on 31 May 2020
Application submitted 5:31pm on 31 May 2020July 17, 2020 at 11:56 am #2025StanleyParticipantSent application Monday
Passport sent today
5 Days Belfast
Application history
Passport printed and sent 12:49pm on 17 July 2020
Application approved 12:17pm on 17 July 2020
Application being processed 8:57am on 16 July 2020
Identity details received 9:59am on 13 July 2020
Email sent to person confirming your identity 9:53am on 13 July 2020
Ask someone to confirm your identity 9:43am on 13 July 2020
Application submitted 9:43am on 13 July 2020
July 17, 2020 at 12:20 pm #2026virginiafalParticipantFirst child passport received today (17/07). Peterborough office.
Thanks everyone for posting their experiences, it was really helpful!
Full timeline and details below
Delivered by TNT 17 July 2020
Passport printed and sent 15 July 2020
Application approved 14 July 2020 (emailed and sent DM on Twitter as seem stuck after new photo was sent. Inquiries team asked for proof of travel dates and booking dates)
New photo received 9 July 2020
Photo rejected 9 July 2020 (emailed MP earlier that week)
Application being processed 25 June 2020
Documents received 22 June 2020
Documents sent 13 June 2020
Application received 13 June 2020
Identity details received 13 June 2020
Email sent to person confirming your identity 13 June 2020
Ask someone to confirm your identity 13 June 2020
Application submitted 13 June 2020July 17, 2020 at 1:20 pm #2027GeorginaSJSParticipantHow do you see this timeline? I’ve tracked mine online and just got an email saying thanks we rev3uv3d your appkc8ation it’s waiting to be checked? Is there another way I can see the timeline?
July 17, 2020 at 4:13 pm #2031cesrabbitParticipantThanks for all your replies. I received it this afternoon! Delighted. So a 22 day process from start to finish. Online application. Child (16 year old) renewal. Lovely blue one too. And 5 photos printed inside! Very decorative.
Very pleased with service from Durham.
Thank youHappy Holidays everyone!
July 18, 2020 at 8:27 am #2041l-canterburyParticipantHas anyone had their passport approved on a Saturday? Living in hope!
July 18, 2020 at 8:44 am #2042sprajax1ParticipantLooking back through everyone’s timeline I don’t think there has been any approvals on Saturday – although I could be wrong however, also living in hope!!! Anxious and frustrated but also trying to get through the weekend without thinking about it although it’s super hard!!!
July 18, 2020 at 8:50 am #2043cesrabbitParticipantWhen did you apply? They definitely seem to be speeding up. Mine was 22 days to receive through letterbox with no urgency. You can dm them with your flight dates to try and expedite your application.
July 18, 2020 at 9:00 am #2044sprajax1ParticipantApplied on the 28th for adult renewal (Glasgow) and child renewal (Durham)- Both stuck at ‘application processing’ for over a week now. Will call again next week to see if they can move things along although hoping i don’t have to chase them and they just move it along as that is painful in itself! Travelling mid August, however, just don’t want to receive them last minute! Far too stressful!
July 18, 2020 at 9:00 am #2045jamesd1974Participant2 of mine were approved printed and sent last Saturday
July 18, 2020 at 9:01 am #2046sprajax1ParticipantSo there is hope! 🙂
July 18, 2020 at 9:07 am #2047sprajax1ParticipantAlso called complaints as suggested but they said I need to wait a month before escalation or 16days before my flight – which both falls at pretty much the same time!
July 18, 2020 at 9:33 am #2048jamesd1974ParticipantTell them you need to add api information to you flights 7 days before your flights then they will escalate it quicker
July 18, 2020 at 9:48 am #2050sprajax1ParticipantThanks I’ll do that – also once the passports are approved do you get a text message or will you only find out by checking the timeline?
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