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This is my timeline – I had a call on Saturday from the complaints department at around 4.30pm letting me know they were sending the passport by Royal Mail special delivery – it is due to arrive this morning.
We go away on Thursday! So it was a very close call and took lots of phone calls to get here – we booked our holiday before Lockdown and my daughters passport expired in March. This was enough to get our passport expedited. If I hadn’t chased we would definitely not have had the passport in time.
Passport printed and sent 12:20pm on 18 July 2020
Application approved 11:36am on 18 July 2020
Application being processed 1:30pm on 7 July 2020
Documents received 11:52am on 7 July 2020
Use paper form to confirm identity 4:22pm on 24 June 2020
Email sent to person confirming your identity 4:21pm on 24 June 2020
Ask someone to confirm your identity 4:19pm on 24 June 2020
Application submitted 4:19pm on 24 June 2020Our timeline no calls, no chasing, just obsessive checking of this forum! We have three weeks until we fly so should be home and dry now. Also this is for twins both sent to Durham the other application has the same timeline but 15 mins later on average…
Application approved 8:10pm on 20 July 2020
Application being processed 12:34pm on 10 July 2020
Documents received 10:18am on 8 July 2020
Application received 8:31pm on 26 June 2020
Identity details received 8:31pm on 26 June 2020
Email sent to person confirming your identity 5:14pm on 26 June 2020
Ask someone to confirm your identity 5:12pm on 26 June 2020
Application submitted 5:12pm on 26 June 2020I found this forum so helpful whilst I was waiting on my daughter’s passport. Here is my timeline:
Child’s renewal. Documents sent to Peterborough office.Passport printed and sent 1:31pm on 17 July 2020
Application approved 9:26am on 16 July 2020
Application being processed 10:44am on 10 July 2020
Documents received 7:55pm on 6 July 2020
Application received 4:49pm on 24 June 2020
Identity details received 4:49pm on 24 June 2020
Email sent to person confirming your identity 10:32pm on 23 June 2020
Email sent to person confirming your identity 12:19pm on 22 June 2020
Ask someone to confirm your identity 12:13pm on 22 June 2020
Application submitted 12:13pm on 22 June 2020Passport delivered today – 21st July.
It took a long time for the documents to be scanned on to the system. I sent her old passport by recorded delivery and they were signed for on 26th June. We contacted our local MP’s secretary. She was very helpful. I believe that her intervention helped push it along, so it’s worth a shot for those of you worried. We travel on 7th August.So after realising on Friday 17th that my son’s passport had expired, (travelling 6th August) I applied online and sent his passport to Belfast as instructed. It was received this morning, and I have had an email confirming receipt.
I have two questions.
1. Belfast is rarely mentioned on this forum – has anyone any experience with this office?
2. Do I have to confirm his identity? Or is that only for new passports?
I booked the holiday in January, and have proof of that. 2 weeks before travel is Thursday 23rd, I will start ringing then.
Please reply if you have info – or encouragement!
SomeOne else in authority has to confirm his identity new or renewal regardless and that would of had to have been done before it told you to send old passport back and they won’t usually escalate it for at least 14 days after application
Childs renewal received today (22/07/20) from Belfast – no calls or chase ups – thank you passport office!!!
Application history
pages.view.applicationHistory.statuspages.view.applicationHistory.date
Passport printed and sent 5:21pm on 17 July 2020
Application approved 9:42am on 16 July 2020
Application being processed 10:01am on 12 July 2020
Documents received 3:29pm on 10 July 2020
Application received 9:18pm on 6 July 2020
Identity details received 9:18pm on 6 July 2020
Email sent to person confirming your identity 8:52pm on 6 July 2020
Ask someone to confirm your identity 8:42pm on 6 July 2020
Application submitted 8:42pm on 6 July 2020Does anybody know how to track the delivery through TNT as i have a PEX number not a PAN – would be good to know what day it is due to arrive so i can make sure someone is on. TIA
I tied and couldn’t tnt text u on the day though and post it if your not in and take picture of your house
My time line
Applied on the 10th July (paper post office)
Received 16th July
Got message today that my passports are sent to be printed 21st July and with me in a few working days
How long does it take to have them if they are printing them?
Many thanksI wanted to share our positive story having used these forums for potential timelines over the last few weeks.
We noticed our children’s passport’s were due for renewal in July, and we’re due to go away last week in August. I did contact via Twitter to see if it would speed up, but not sure if it helped.Child renewal to Newport
Passport printed and sent 9:50am on 22 July 2020
Application approved 8:29pm on 20 July 2020
Application being processed 1:02pm on 9 July 2020
Documents received 11:36am on 9 July 2020
Application received 2:01pm on 4 July 2020
Identity details received 2:01pm on 4 July 2020
Email sent to person confirming your identity 1:04pm on 4 July 2020
Ask someone to confirm your identity 12:53pm on 4 July 2020
Application submitted 12:53pm on 4 July 2020Child renewal sent to Peterborough
Application approved 11:55am on 22 July 2020
New photo received 2:43pm on 21 July 2020
Photo rejected 2:25pm on 21 July 2020
Application being processed 10:01am on 21 July 2020
Documents received 3:37pm on 15 July 2020
Application received 2:04pm on 4 July 2020
Identity details received 2:04pm on 4 July 2020
Email sent to person confirming your identity 1:16pm on 4 July 2020
Ask someone to confirm your identity 1:14pm on 4 July 2020
Application submitted 1:14pm on 4 July 2020Child’s renewal received today (TNT just posted through letter box), full timeline below:
Passport printed and sent: 12:03pm on 20 July 2020
Application approved: 2:32pm on 16 July 2020
Application being processed: 9:23am on 16 July 2020
Documents received: 12:06pm on 12 July 2020
Application received: 11:06am on 1 July 2020
Identity details received: 11:05am on 1 July 2020
Email sent to person confirming your identity: 10:45am on 1 July 2020
Email sent to person confirming your identity: 10:09am on 1 July 2020
Ask someone to confirm your identity: 10:06am on 1 July 2020
Application submitted: 10:06am on 1 July 2020This forum has been a great help, when we realised that our daughters passport had expired we had a mass panic, however reassuring and positive news on here kept our hopes up so thank you everyone and good luck!
Hi first post
thought I’d share our daughters renewal story. Originally applied in January, withdrawn in April due to not sending back old passport even though I was told on phone that no need to send back due to covid 19. Complained and was agreed to reapply with paper application FOC as their fault in May. Phoned to enquire about 2nd application a few weeks later no help, so complained to South port Again and was told 2nd application and old passport was lost. Had to fill in lost passport details, (first week of July) and told to fill out yet another paper application. Complained and got a online application done…with new photos. another week passes Peterborough online application withdrawn as paper Glasgow application found again. Chasing them again through complaints office *who have been very good). Glasgow phoned on 20th July to say it’s on it’s way by courier through letter box, I told them good as myself and other half working(NHS).
Came home today to find Royal Mail signed for leaflet as no-one home, local sorting office closed today so have to pick up tomorrow Thursday 23rd from 7 AM ….we Fly to Greece on Saturday 25th…..with no accommodation booked as no refunds if we can’t fly, not packed yet, no taxi booked from airport etc as we can’t check in without passportSo when I see people worrying that they fly in 5-6 weeks you have not even started yet….
But I’m just about to start on the wine….CheersI can see some people have had their passports pretty quick in here, I was full of optimism at the beginning, a bit less so now – we were hoping to travel next week but nothing booked as yet (we’re driving). Passport is still being ‘processed’.
This is our timeline – Child Renewal, Durham
Application being processed 11:11am on 16 July 2020
Documents received 7:47am on 14 July 2020
Application received 7:40am on 29 June 2020
Identity details received 7:40am on 29 June 2020
Email sent to person confirming your identity 10:06pm on 28 June 2020
Ask someone to confirm your identity 4:25pm on 28 June 2020
Application submitted 4:25pm on 28 June 2020
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