Countersignature form

[ritabix]

For those that had to provide a countersignature…. Unfortunately when I applied online for my daughters renewal (child to adult) the link for countersignature didn’t work.

I sent off a hard copy and was wondering what it shows on your trackers when they receive it or scan it?

Application being processed 1:22pm on 6 April 2022
Use paper form to confirm identity 8:08pm on 15 March 2022
Email sent to person confirming your identity 7:13pm on 15 March 2022
Email sent to person confirming your identity 4:56pm on 14 March 2022
Ask someone to confirm your identity 1:51pm on 14 March 2022
Documents received 2:26pm on 10 March 2022
Application received 9:44pm on 2 March 2022
Application submitted 9:44pm on 2 March 2022

[Nicky B]

My grandson’s timeline looked like yours once paper form sent. Regarding all the ‘person not eligible’ statuses in timeline, we kept resubmitting on the advice of customer service staff as there was apparently a glitch in the system which meant eligible professions were being declined. In the end, we chose to send paper copy of id verification. This was the same person being declined by the online system. So frustrating.

Passport received 14th April 2022
Passport printed. 9.23am on 13th April 2022
Application approved 12:33pm 8th April 2022
Application being processed 11:01am on 7th March 2022
Form confirming identity received 1:32pm on 3rd March 2022
Use paper form to confirm identity 7:46pm 21 February 2022
Person not eligible 2:51pm 16th February 2022
Email sent to person confirming your identity 2:41pm 16th February 2022
Person not eligible 1:27pm 16th February 2022
Email sent to person confirming your identity 3:57pm 11th February 2022
Person not eligible 1:27pm 11th February 2022
Email sent to person confirming your identity 4:48pm 10th February 2022
Person not eligible 4:33pm 10th February 2022
Email sent to person confirming your identity 9:54am on 10th February 2022
Ask someone to confirm your identity 5:47pm 9th February 2022
Application submitted 5:47pm on 9th February 2022

[amirun87]

So let me share my timeline of events;

01/03/22 we submitted sons first passport applications and daughters renewal

01/03/22 sent the link to my friend to be countersigned

01/03/22 my friend could not countersign due to technical issue and I could not send or print the countersigning document

03/03/22 requested a call back from process team

14/03/22 process team called me back and told me that they can’t ascertain who has parental responsibility me or dad. I explained we both do both on bit th certificate. Sent a letter to explain and supporting documents

15/03/22 marked as received

16/03/22 i called the process team not satisified that countersigning hasn’t been completed. I was then advised to complete a paper application only countersign section. Sent this along with two photos and cover letter explaining

17/03/22 application gone into “processing”

Called everyday since

06/04/22 I’ve been told it’s with examiner (finally)

Too date no news…

So here’s my worry…because my application isn’t so straightforward I think examiner might ask for more docs (despite process team saying it all looks good). I fly on 06/05/22. And if I were to request upgrade it would be on 22/04/22 exactly two weeks before. However, if examiner doesn’t action and ask for these docs I won’t qualify for upgrade!! 😩😩😩

[kel81]

Hi
We made our application online and was informed we need a counter signature and they would send out a form. This never arrived so we called them and was told to fill in only section 10 of a passport form and send it to them with a cover letter and photos. Is this right? It’s not sitting well with me

[Author]

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