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Our timeline for comparison. Non-urgent application. No chasing so essentially the standard service right now. Longest delays were for documents to be acknowledged and actual processing
Passport printed and sent 8:51am on 25 July 2020
Application approved 11:01am on 24 July 2020
Application being processed 1:33pm on 10 July 2020
Documents received 12:26pm on 8 July 2020
Application received 9:10pm on 27 June 2020
Identity details received 9:09pm on 27 June 2020
Email sent to person confirming your identity 6:36pm on 27 June 2020
Ask someone to confirm your identity 3:15pm on 27 June 2020
Application submitted 3:15pm on 27 June 2020I was wondering how long it took for others to receive their old passport back from the HMPO.
My new one was delivered on 23rd, but the TNT tracking website indicated that the shipment was ‘supporting documents.’
Obviously, I was happy that they delivered the new passport, but as I paid for tracked delivery of old one (it appears that this was a mistake), I wondered if I would be able to track that delivery using the same PAN number. Any info would be appreciated.
Thanks!
Applied for replacement passport after mine got rained on in Rome
We moved our planned holiday to May next year but were still hoping to go away in September if it came in time
After having to resubmit photos twice (first because apparently it looked edited and the second because it didnt look like a recent photo, even though it was taken the morning i submitted it ?delay tactics), my passport has finally been approved
Application approved 6:01pm on 27 July 2020
New photo received 9:26am on 25 July 2020
Photo rejected 7:24pm on 24 July 2020
New photo received 8:13am on 22 July 2020
Photo rejected 8:58pm on 21 July 2020
Application being processed 9:05am on 15 July 2020
Documents received 6:58pm on 10 July 2020
Application received 5:52pm on 18 June 2020
Application submitted 5:52pm on 18 June 2020I have been processing now for 18 days! I seem to be really stuck. Applied 19 June. Guess they’ve just stuck me in a pile now haha
After I mentioned that I was traveling within two weeks I jumped through the hoops and was told someone would call me back within two days. Nobody rang back so after 3 days I called them and the lady took my details again.
About an hour later my passport has gone to approved. It never went to pending status, straight from Recieved your Passport to Approved.
Fingers crossed they can get it posted by next Friday.
@Gemski91 we’re also stuck at processing – since 16 July, applied 28th June. It’s so frustrating..
@LisaH
I think what’s most frustrating is how you can apply at the same time or even just one day before/after someone and you end up with such massive differences in your journey.I genuinely didn’t think the processing would take this long.
Is yours a first time or renewal? Mine is a first adult passport.
@Gemski91 it’s a child renewal so we were hoping it would be quicker…
So, after they signed for my old passport on 3rd July, they finally acknowledged receipt on 22nd July.
Since then, there’s been nothing. I’ve checked back through this post and usually they start processing almost as soon as they receive it. I’m not sure what I’ve done to offend them so much that I’ve had long delays at each stage so far!
@KCBK
It’s the same for me sadly! So many people here have approvals quite soon after processing but mines been stuck there for 20 days now!
It took about two weeks for them to acknowledge my documents which were actually received only two days after I submitted my application!Application being processed 10 July
Documents received 3 July
Application received 19 June
Identity details received 19 June
Email sent to person confirming your identity 19 June
Ask someone to confirm your identity 19 June
Application submitted 19 JuneI think it’s purely down to providing the documentation that you are travelling within two weeks and booked your trip before the pandemic.
Did anyone manage to track there delivery at any point? The PEX number doesn’t seem to work with TNT.
Hi Lewis, for TNT you need to take the PEX off the front and also remove the spaces – that should work in the PAN area
It doesn’t matter when you booked it now as long as it’s within 2 weeks they will dat track it within 5 days
Timeline for First Child Passport, non-urgent and no chasing:
Passport printed and sent 10:09am on 31 July 2020
Application approved 8:09pm on 29 July 2020
Application being processed 12:09pm on 14 July 2020
Documents received 2:53pm on 12 July 2020
Application received 10:54pm on 30 June 2020
Identity details received 10:53pm on 30 June 2020
Email sent to person confirming your identity 10:34pm on 30 June 2020
Ask someone to confirm your identity 10:31pm on 30 June 2020
Application submitted 10:31pm on 30 June 2020We’ve got flights booked on Tuesday morning so I’m hoping that if it was sent today we will receive it on Monday!
Child renewal, standard application, no chasing
Application history
Passport printed and sent 11:54am on 28 July 2020
Application approved 11:27am on 27 July 2020
Documents received 2:43pm on 24 July 2020
Application received 6:53pm on 16 July 2020
Identity details received 6:52pm on 16 July 2020
Email sent to person confirming your identity 6:43pm on 16 July 2020
Ask someone to confirm your identity 6:42pm on 16 July 2020
Application submitted 6:42pm on 16 July 2020
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