Home › Forums › Different Passport Offices › Durham
- This topic has 1,030 replies, 298 voices, and was last updated 12 months ago by JImmyP.
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June 15, 2020 at 2:31 pm #1140se7enmastaParticipant
Application approved 3:19pm on 15 June 2020
Documents received 8:59am on 15 June 2020
Application received 3:30pm on 5 June 2020
Application submitted 3:30pm on 5 June 2020I sent the old passport on 5 June. Confirmed delivery by royal mail on 8 june. Took them a week to link the passport to the application!
June 16, 2020 at 7:32 am #1149TB1961ParticipantApplication submitted to Durham 03/06/20
Documents received 11/06/20 (tracked delivery indicated 05/06/20)
Application approved 11/06/20
Printed and sent 12/06/20
Passport received 15/06/20.I was wary of submitting an adult renewal application at this time after reading all the posts. However, I’m more than impressed with the turnaround in my case although obviously accept this isn’t the case for everyone. The passport received is burgundy but seems to include the additional security elements I’ve read about.
June 17, 2020 at 7:52 pm #1161AndyRParticipantChild renewal received today (burgundy) – 31 days since application, 20 days from “application being processed”. Better than I expected, considering that some human intervention (probably all of 5 seconds’ worth) is required for child renewals.
June 17, 2020 at 8:03 pm #11629984SarahParticipant@AndyR do you have a timeline please???
I’m feeling more positive about my application for a child renewal which I need ASAP for a holiday 19th July (hopeful!). I applied on 27th may and processing since 4th June but nothing since.
June 18, 2020 at 8:13 pm #1170j4v3dParticipantApplication history
Application approved
8:59pm on 18 June 2020Application being processed
11:42am on 28 May 2020Documents received
2:32pm on 22 May 2020Application received
4:22pm on 16 May 2020Identity details received
4:22pm on 16 May 2020Email sent to person confirming your identity
2:44pm on 16 May 2020Ask someone to confirm your identity
2:32pm on 16 May 2020Application submitted
2:32pm on 16 May 2020June 19, 2020 at 10:48 am #1175samsungbellParticipantChild first passport, application from Switzerland
Email received 12.06.2020 with request to submit additional documents (grandparents birth certificate), posted from the UK same day.
Passport printed and sent 10:46am on 19 June 2020
Application approved 10:58am on 18 June 2020
Application being processed 7:21am on 7 May 2020
Documents received 12:17pm on 6 May 2020
Application received 12:16pm on 20 April 2020
Identity details received 12:15pm on 20 April 2020
Email sent to person confirming your identity 12:05pm on 20 April 2020
Ask someone to confirm your identity 11:58am on 20 April 2020
Application submitted 11:58am on 20 April 2020June 19, 2020 at 1:56 pm #1183roger123456ParticipantMy online adult renewal went to Durham office
Process began 6/6. Passport received 19/6 by TNT
Old passport received today royal mail basic delivery
Was entered as a standard renewal not an urgent case
Recommend a signed for service for the following reason.
Took two weeks in total of which one week was
delayed by P O delivering and getting signature
and passport office not officially acknowledging receipt
but under current conditions no complaints.
Was kept updated by text regularly almost daily
Only text from T N T was to say my passports coming today
with a code to check tracking but didn’t bother.
Overall was exceptionally happy as i had concerns I may not get it back in time for a holiday in mid-September.
Good luck everyone and stay safe
Well done the passport office
Yes its blue the icing on the cakeJune 22, 2020 at 3:22 pm #1215goddersParticipantHi folks,
I found this forum very useful and reassuring so I wanted to post. Needed to get my son’s passport renewed to give us every possible chance of going away this summer, but hadn’t realised how bad the delays were so I was cutting it fine – but I’ve had a great experience. Huge credit to the fab civil servants at the passport office!
I put it through (child renewal from UK) as non-urgent, and it was delivered two weeks after submitting. Arrived burgundy.
Passport received 22 June 2020
Passport printed and sent 19 June 2020
Application approved 18 June 2020
Application being processed 15 June 2020
Documents received 12 June 2020
Application received 8 June 2020
Identity details received 8 June 2020
Application submitted 8 June 2020June 24, 2020 at 11:26 am #1265jr234ParticipantHi Folks,
Found this website very useful. Here are my timelines – for a child renewal, using the standard service. I did ask the PO to get a signature on delivery. It took a week before they managed to link the two. Overall very happy so far and big credit to Durham.
Applied on 7th June
Document received on 9th June
Application process began on the 16th
Approval on the 24th June
Now just waiting for it to be delivered…fingers crossed (will post back when it arrives)June 24, 2020 at 7:48 pm #1285OwBrHParticipantHi. I applied for a first child passport on 20/06. Have sent off the docs to Durham and they arrived there on 23/06 (I know because of signed delivery). That is as far as I have got. Anyone have any inkling of how long I’ll be waiting till receive the passport? I’ll keep you all updated on the progress!
June 24, 2020 at 8:11 pm #1291JFWal95ParticipantApplied 14th June
Documents received 22nd June (took 8 days for them to register this) Durham.
Appoved 23rd June
Posted 24th June
Hopefully receive in next two days.We booked our holiday in January, I knew my passport expired in April but following the advice on HM Passport website I didn’t apply for renewal, didn’t think holiday would go ahead anyway at that point. When it looked like our holiday could be going ahead I applied fully expecting to not have a passport in time.
Amazed it has come through so quickly although it seems there are many not so lucky. I did a direct tweet to them asking them to confirm they had received my old passport, whuch was replied to within 24hrs – unsure if this may of helped.
Good luck to all!June 24, 2020 at 10:21 pm #1301Daddybear35ParticipantWhat office @jr234 ?
June 25, 2020 at 6:39 am #1302jr234ParticipantJune 25, 2020 at 6:53 am #1304Gemski91ParticipantHi, we are in a very similar boat. I’ve applied for a first time adult, my birth certificates were delivered Tuesday (also tracked) but they’re not showing in my online tracking still. I’m hopeful that will change today.
My timeline:
Application received 1:27pm on 19 June 2020
Identity details received 1:27pm on 19 June 2020
Email sent to person confirming your identity 12:12pm on 19 June 2020
Ask someone to confirm your identity
12:03pm on 19 June 2020
Application submitted 12:03pm on 19 June 2020June 25, 2020 at 7:49 am #1305YasmineParticipant@Gemski91 If the birth certificate was only delivered on Tuesday, the average time for Durham to upload your documents is 7-8 days. My documents were received last Friday and they still have not been uploaded as of yet.
(19 June 2020 Durham Signed for the documents I had sent.)
Application received
11:13am on 18 June 2020
Identity details received
11:13am on 18 June 2020
Email sent to person confirming your identity
10:54am on 18 June 2020
Ask someone to confirm your identity
10:47am on 18 June 2020
Application submitted
10:47am on 18 June 2020 -
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