Durham

  • This topic has 1,030 replies, 298 voices, and was last updated 1 year ago by JImmyP.
Viewing 15 posts - 376 through 390 (of 1,031 total)
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  • #9294
    thepassportwaiter
    Participant

    My adult renewal has just arrived in the post, with two days until I’m travelling. So stressful, but utterly relieved it’s here. I phoned about three times during the process, and asked my local MP to hassle the PO on my behalf – not sure whether either of these actions had any effect, but it felt like I was doing something…

    For completeness:

    Application submitted: 12/02/2022
    Old passport delivered by Royal Mail: 15/02/2022
    Documents received: 23/02/2022
    Approved: 03/03/2022
    Printed and sent: 04/03/2022
    Delivered at 10:30AM: 09/03/2022

    I think weekends slowed my application down a little: submitting my initial application on a Saturday meant that Royal Mail couldn’t deliver until Tuesday, and being marked as ‘Printed and Sent’ on a Friday meant my TNT tracking wasn’t updated until the following Tuesday. Might have been quicker if not for this. All in all, I’m grateful my application went to Durham, judging by the lengthy delays seen at other offices on this forum.

    #9307
    S Four
    Participant

    Hi Update
    DHL tracking I should recieve my passpirt tomorrow but looks like my husband passport has gone missing. TNT don’t have it and neither do the passport office Durham. Apparently TNT is used to deliver to DHL for foreign deliveries. This has been so stressful

    #9308
    S Four
    Participant

    Hi Update
    DHL tracking I should recieve my passport tomorrow, but looks like my husband passport has gone missing. TNT don’t have it and neither do the passport office Durham. Apparently TNT is used to deliver to DHL for foreign deliveries. This has been so stressful

    #9325
    yasi
    Participant

    Hi,Any update on ur passport processing?

    #9326
    Jtbadz
    Participant

    Just thought I’d update my passport status. Just literally got my application approved today so it seems like once they actually receive your passport, things speed up. Hopefully will get it this week then.

    Application history
    StatusDate
    Application approved 4:50pm on 9 March 2022
    Documents received 5:37pm on 4 March 2022
    Application received 12:51am on 21 February 2022
    Application submitted 12:50am on 21 February 2022

    #9344
    viksnid
    Participant

    Jtbadz. Keep me updated. Mine got approved on 8th March still waiting for it to be printed.

    Application history
    StatusDate
    Application approved 1:17pm on 8 March 2022
    Documents received 7:15pm on 2 March 2022
    Application received 12:00am on 15 February 2022
    Application submitted 11:59pm on 14 February 2022

    What’s everyone’s times on it getting printed?

    • This reply was modified 2 years, 8 months ago by viksnid.
    #9350
    cmichelle89
    Participant

    Hmrc passports emailed me today saying that my old passport is damaged and that I need to write and sign a letter explaining the damage. I will do first thing tomorrow but has anyone had this before and did it delay the application any? I’m worried it’s going to take them another 2 weeks to pick up my letter and link it to my application…

    #9353
    yasi
    Participant

    But was it damaged ?as when applying online it’s ask question if ur passport is damaged or lost ?

    #9356
    viksnid
    Participant

    I didn’t receive my tracking. I’m overseas. How do I track?

    #9435
    viksnid
    Participant

    Panicking a little here. Still no tracking DHL & TNT both said they don’t have it. I’m currently in New Zealand and I have no way of tracking my information. HMPO put me on hold for 3hrs yesterday to find out what courier was used and I had to put the phone down as it was 2am here. Any information guys would be helpful.

    #9436
    S Four
    Participant

    Hi viknid
    We have had a nightmare, but what I have learnt along the way. It does seem to take a couple of days for dhl to have a note. Apparently TNT don’t What I have found going onto Customer care dhl and talk to the on line chat bot. Say don’t have a postcode will eventually allow you to chat to a human. They can find your tracking with your name and address. I hope this helps

    #9440
    viksnid
    Participant

    They searched my name and nothing it’s been 3 days. They told me it could most likely be DHL uk. It’s frustrating. Seems nobody knows what is happening or where.

    #9442
    S Four
    Participant

    Hi Viksnid
    Have you tried googling the UK help line

    #9450
    viksnid
    Participant

    Sent them a request and they came back sortlt before saying they don’t have it either and to contact HMPO

    #9452
    S Four
    Participant

    Hi viksnix
    So does that mean you have a tracking number now? My husband has only just received his tracking number being posted on Monday. Not great we fly Monday morning. So will not be there for pick up. He is having to use emergancy passport. Good luck

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