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Durham

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Durham

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  • This topic has 1,030 replies, 298 voices, and was last updated 1 year ago by JImmyP.
Viewing 15 posts - 391 through 405 (of 1,031 total)
1 2 3 … 26 27 28 … 67 68 69
  • Author
    Posts
  • March 11, 2022 at 10:48 am #9453
    viksnid
    Participant

    Do you have the link for the web chat. I can’t find it anywhere

    March 11, 2022 at 11:01 am #9454
    viksnid
    Participant

    No tracking only the PEX number. It was printed and sent on 9th March. Did you speak to DHL Express?

    March 11, 2022 at 11:03 am #9455
    S Four
    Participant

    Hi Viksnid
    Dhl customer service uk google. You should get options dhl express contact has an envelope click onto it then you get a live chat option

    March 11, 2022 at 11:07 am #9457
    viksnid
    Participant

    Got them on live chat now! I still have no tracking number and they are telling me to contact HMPO again ugh!

    March 11, 2022 at 11:20 am #9462
    S Four
    Participant

    Fingers crossed will get it soon. My husbands only came through today sent for post on the 7th

    March 14, 2022 at 9:10 am #9599
    viksnid
    Participant

    No tracking yet. HMPO said they gave it to DHL and DHL confirmed they don’t have it. Very annoyed. Getting told the same thing and going around in circles.

    March 14, 2022 at 9:38 am #9603
    yasi
    Participant

    Don’t worry,it’s probably waiting to be for first scan by DHL then u will tracking no and DHL will say they have it.no point chasing it up until you get notification DHL HAVE IT.it’s Monday working day so u will probably get it today.it’s takes them 2 days to create label for you

    March 14, 2022 at 11:12 pm #9692
    viksnid
    Participant

    Still no tracking. Will wait until Thursday. It’s been 4 business days now. Got told by HMPO DHL will pick it up today but, told by someone else they have already picked it up.

    March 15, 2022 at 7:36 am #9696
    yasi
    Participant

    Same story with me and waiting for tracking no from DHL .DHL must be picking only certain amount of passport every day.

    March 15, 2022 at 7:42 am #9698
    viksnid
    Participant

    Well, it’s 15th now and still no tracking. Not sure what’s going on. Some people have tracking next day or even same day and I’ve waited 6 days now. 4 business days. When was yours printed and sent yasi?

    March 15, 2022 at 7:50 am #9699
    yasi
    Participant

    Mine was send on Friday and DHL delivery to Ireland viksind

    March 15, 2022 at 8:02 am #9701
    viksnid
    Participant

    You are still awaiting tracking number?

    March 15, 2022 at 8:14 am #9703
    yasi
    Participant

    Yes

    March 15, 2022 at 8:25 am #9707
    viksnid
    Participant

    Just called again. Progress team super busy and didn’t answer as usual. Another agent another story “DHL have picked it up and you should have got a text” no text and no contact from DHL. “Oh, please submit an online enquire form” I’m due to travel on 6th May and need to transfer my visa. Such a stressful process.

    March 15, 2022 at 2:16 pm #9749
    Jtbadz
    Participant

    So I’m still waiting for a tracking info from tnt. Passport office said it had despatched on the Friday 11th march at 12.03am. anyone know how long it took them to send you a tracking number?

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