Durham

[londoner]

Renewal adult passport

Have travel coming up (second week April) so getting nervous. Called HMPO a couple of times – agents confirmed with Durham HMPO. Agent 1 told me she couldn’t even see my application in the system, agent 2 said it wasn’t marked as documents received at her end nor had it been sent to an examiner despite it showing as docs received at my end. Ridiculous that the only way to upgrade to a faster service is to request your docs back (which they don’t guarantee will come back in time)

[Jtbadz]

Sooo just as I wrote the message I’ve just received my passport 🤣 never got any tracking info at all soo that’s kinda funky. Well I’m just glad I got it 🤣🤣

[londoner]

Great news Jtbadz – do you mind me asking your overall timeline?

[Jtbadz]

Yeah no problem

Application history
StatusDate
Delivered Tuesday 15th March no tracking provided.
Passport printed and sent 12:03am on 11 March 2022
Application approved 4:50pm on 9 March 2022
Documents received 5:37pm on 4 March 2022
Application received 12:51am on 21 February 2022
Application submitted 12:50am on 21 February 2022

[krazie1978]

Great news Jtbadz How did it arrive as I have no tracking number and dispatched 10th March starting to panic now

[Jtbadz]

It just came through the letterbox ahahaha. Didn’t get any tracking at all. Only got messages from hmpo you may get it tomorrow. When do you fly

[krazie1978]

Jtbadz thank you
Fingers and toes crossed fly sunday

[viksnid]

Any update on tracking yasi?

[Jtbadz]

If I were you I’d ring them tomorrow as they won’t deliver Saturday or Sunday. So you’ve essentially got Wednesday thurs or Friday to get it.

[ros1e]

I’m in the same situation, dispatched on 10th but no TNT tracking yet.

I need it by Sunday too. Please let me know if yours shows up, I’ll do the same.

[viksnid]

Still no tracking number to me either. I’ve complained put in a bunch of online forms and nothing replied to. Customer service don’t seem to be trained either. All of them give different info

[viksnid]

Any tracking number yasi?

[yasi]

Viksnid ,no I haven’t got tracking no yet .just waiting on twitter some one got their tracking after 5 days so that’s why trying to be calm .

[viksnid]

Mines sadly been a week now, still no progress. I will wait till tomorrow and call them again

[richpeers]

Here is timeline for 1st child passport for Durham

was panicking at first but glad I found this forum as very helpful,passport office dont give much info,one person told me could be 10 weeks but that is the worst case obviously,30 days from application to receiving

Application history
StatusDate
passport received from tnt 15th march 2022
Passport printed and sent 8:58am on 8 March 2022
Application approved 1:43pm on 5 March 2022
Documents received 11:26am on 28 February 2022
Application received 4:40pm on 14 February 2022
Identity details received 4:40pm on 14 February 2022
Email sent to person confirming your identity 1:29pm on 13 February 2022
Ask someone to confirm your identity 10:39am on 13 February 2022
Application submitted 10:39am on 13 February 2022

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