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My passport for first adult was being processed from the 28th march, I’m due to go away 2nd may any indication if this will come in time?
Hi,
I have applied for a new passport after loosing it.
It has been stuck on this since..
Identity details received 2:21pm on 25 March 2022
Email sent to person confirming your identity 1:48pm on 25 March 2022
Ask someone to confirm your identity 1:45pm on 25 March 2022
Application submitted 1:45pm on 25 March 2022Is this normal? I go on holiday in 6 weeks so panicking!
Bethanie – I applied for my passport 8 weeks ago today and it’s still processing. I hope your passport happens faster than mine!
Are you being seen by an examiner yet at least Lisam? Have they given you any idea of how much longer it will take? I feel like we’re both destined to 10+ weeks. So frustrating.
Passportpanic – I am planning on phoning early next week to try to speak to the progress team to stress that if they don’t start moving my application along it will be more than 10 weeks which means they fail in their “up to 10 weeks”.
When I spoke to the general people that answer the phones I was told I my application was waiting on an examiner, that was one week ago today and was told the same thing when I phoned the week before.
I don’t have a holiday until July but I have a visa application waiting on this passport as I want to work abroad for the next couple years so this is really putting a hold on that which is beyond frustrating!
I was hoping for some movement today as it’s now been in processing for 24 days and I had seen a few others go from processing to approved around the 23/24 day mark but not to be for my application.
If you still have proof of postage from Royal Mail you can check the address it was sent to on that.
Mine was sent to Liverpool initially and was transferred to Peterborough as Liverpool was too busy.My local passport office is Glasgow so neither Liverpool or Peterborough are anywhere close!
My closest is Peterborough ours is at Durham, we only found out because we needed to send additional documents xx
Oh, I’ve not needed to send anything. It has all been done online so maybe I won’t get to find out 😬
SO, we finally received our 2 children’s passports today (1st April) and our travel date is 8th April. It has been really stressful, but interesting that my daughter’s passport was printed on 30th March and we received it on 1st April together with my son’s passport which had been printed on 23rd March.
We received a text on 24th March saying ‘you should receive you new passport in a few working days’ but even through calling they couldn’t tell us which of the two children’s passports this pertained to (we had done the paper post office check and send route). Then, when I discovered my daughters passport had only been printed on 30th I thought we had no chance given that my son’s had been printed on 23rd and still hadn’t arrived. But then they did arrive on 1st April (today). Both of them did.
What I think did help (though I can’t be sure) is that I did contact my MPs office. The MPs assistant contacted HM Passport Office (they have a dedicated telephone line for MPs) and flagged our travel date as 8th April on their system apparently. The passport office also told the MPs office that our passports should be with us in time and the MPs assistant phoned me to let us know this. So, I am hugely grateful. My learning is that I will only ever do FAST TRACK from now on as you never know when your passport is needed. I really hope it works out for the rest of you. All in all it has been 7 weeks since posting via the post office. Online applications are definitely quicker as it takes some time for paper applications to be scanned onto the system. The Post Office didn’t tell me this.
I have started a government petition to improve the passport processing system, communication with call handlers and tracking. 5 of you lovely people supported it. I will share on this forum if the petition is approved as no-one else can support it now until and if it goes live.
Good luck to all of you!
Child renewal timeline (2 children):
-Post Office Check and Send: 15th February for both
-Processing (both): 23rd February
-1 child’s passport printed 23rd Feb (text received on 24th Feb saying it should arrive in next few days – but didn’t)
-2 child passport printed 30th MarchBoth passports received on 1st April 2022 (possible because I contacted my MPs office who also phoned the passport office).
Travel date: 8th April.
Total time: 46 days (6 weeks and 4 days).
sorry – so not full weeks as I had said above. It is 6 weeks and 4 days for both children’s renewal of passport. Adult renewal was 5 weeks exactly.
This passport stuff is stressful, we are on week 9. 10 on Sunday!! and today got an update my daughters passport can no longer be tracked online, as it’s been moved to a paper application instead. But the helpline can’t find either applications AGAIN! So once again I’m waiting for a call back from someone to explain to me why this has happened and when it will be completed.
Just under 4 weeks until we travel. The stress is ruining the build up!!
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