Just wanted to share top tips having just received our passport today (child renewal took just under three weeks). Go the digital route, make sure all the info you enter is correct and make sure the photo is ok, against a white background, no shadows. It took two weeks for them to acknowledge receipt of old passport, but things moved quickly from there. It went from old passport received to passport approved two days later. If it goes to ‘processing’ it has fallen from the digital onto the manual route and after a few days I would ring them as there will likely be an issue that needs sorting with it. First passports will take longer and are unfortunately more likely to have issues. To save stress- I was getting really anxious since we had a non-refundable holiday booked- think about plan Bs, like changing one of the passengers to another family member, which is only £50. If you don’t need a passport for a while leave it until the Autumn.