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We’ve been stuck at documents received since 6th April
( Applied 21st march and sent documents day after not sure why took 2 weeks to receive)
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How long until yours changed to approved??Applied 6th March, on docs received since March 28th. Just on phone to the now so will let you know what is said
Same timeline as yours. Status moved to “being processed” on 19th Apr. Emailed to the upgrade team last Tuesday 12th and not heard anything
Thank you
When do you travel?
I didn’t want to call then too soon but am feeling worried, we travel in 18th June.
We don’t fly until June 12th but was worried as had received 2 other child’s passports back. The lady said it’s been stuck as was waiting for a document to be linked to application (most likely MY birth certificate as that had to be linked to all 3 kids, this document was linked on 7th April but no update on tracker), the lady said it should be here by mid May 🤷🏼♀️. My own passport was a renewal & name change, this has been stuck on processing since 17th March, I cancelled my old passport (lost & wrong name) on 6th March & received reference number for this on 26th March via text, I sent the reference number by email but this was never put onto my application so been stuck due to needing this, I have not been asked for this info so assumed the email had been actions. The lady said now they have that it should be processed & again I should have it by mid may
Steph c I can’t see any other comments from you but says you’ve commented. If you have any other questions I’ll let you know if it’s anything they’ve told me
Passportproblems, possibly something holding it up, I’d ring them up. I know people are saying not to if you have a whole left but I’m glad I did as mine would have still been in processing 14 days before due to go
Can’t see your comments again steph, I’ll send you my email address incase you want to ask anything. Maxine1978@outlook.com
I’ve contacted them @max1978, apparently just have to wait! Have sent details for upgrade as due to travel next week. Am waiting for my call back! Fingers crossed!
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