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Viewing 15 posts - 496 through 510 (of 1,414 total)
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  • #9417
    jespop30
    Participant

    I phoned, I find it much easier to talk to people over the phone as emails can take up to 72 hours, and I sent an email 2 weeks a go and still waiting for a response. I’m not sure how they count the weeks, if it’s from application recieved, documents recieved or when application is being processed, as everyone tells you different, but surely as we applied when the time was 3 weeks, you wouldn’t think we would still be waiting

    #9418
    leahmca
    Participant

    If it is 3 weeks from processing then really the whole thing is 6weeks and this should be clearly stated on website. From reading this forum people (like myself) have booked a holiday working with the 3week time frame

    #9419
    LKT1990
    Participant

    leahmca – that’s my biggest concern right now. 2 of our applications haven’t even gone to processing yet, and we travel 6 weeks today! What if the time goes up again does our wait get longer? Does it stay as it is and the wait only applies to new applications?

    I wish they would be more clear on timescales and where in the system applications are. Our other 2 have been in processing 22 days now and aren’t even with an examiner. Mental!

    #9420
    leahmca
    Participant

    Oh my days. I don’t even think I want to phone now. I can’t take the bad news. We go in just over 3 weeks and ‘processing’ only started on Monday. Think I might throw up

    #9421
    pusinky
    Participant

    My application hasn’t moved since 28 Feb. I was hoping they would get to it quickly to make up taking 23 days to receive the documents but no such luck. I will need to cancel my flight next week. So far calling the Passport Office hasn’t helped.

    Application being processed 11:11am on 28 February 2022
    Documents received 9:53am on 23 February 2022
    Application received 10:10am on 31 January 2022
    Identity details received 10:10am on 31 January 2022
    Email sent to person confirming your identity 7:23pm on 30 January 2022
    Ask someone to confirm your identity 7:19pm on 30 January 2022
    Application submitted 7:19pm on 30 January 2022

    • This reply was modified 2 years, 8 months ago by pusinky.
    #9423
    jespop30
    Participant

    This whole thing has been stressing me out loads, so much that I sometimes can’t even eat. Just be glad when this is all over

    #9424
    amy93
    Participant

    Jesspop30

    I hear you. It’s awful isn’t it 🙁 I find myself lying awake at night.

    It doesn’t seem fair at all, especially when we applied when it said 3 weeks. Sending you a hug 🙁 xx

    Fingers crossed we get good news soon!

    #9425
    leahmca
    Participant

    Just spoke to my husband, he told me to stop stressing because we have three weeks left until we go bit o can’t even think about packing or what I need to buy!!

    #9426
    lauraf1991
    Participant

    Leahmca – I know how you feel, I was meant to be on my flight tonight and I haven’t got tracking info. Was desperately hoping it would come tomorrow but that’s clearly not going to happen.

    Said 3 weeks when I applied but will have taken 5 (and that’s if it comes before Monday).

    #9427
    jespop30
    Participant

    Amy93 – sending you a hug too. I am that stressed I am having a meeting with my manager tomorrow, as I usually don’t stress this bad so she just wants to make sure I am okay in person, won’t be telling her I almost cried after her message earlier I am that stressed. I have 3 days at work from tomorrow, so hopefully that will keep my mind busy.

    Leahmca – my husband says the same actually all my family say the same, but I just can’t bring myself to pack or write lists either, just incase I have to unpack. I know in my head I do have enough time, but I have lost faith in the passport office

    Lauraf1991 – some people haven’t been able to track till the morning their passport is out for delivery,will keep my fingers crossed for you that it arrives soon. My son’s passport is awaiting examination now so fingers crossed I have an update soon

    #9428
    lauraf1991
    Participant

    Jespop30 – if yours isn’t approved by next week I will start calling them for you too. I can’t believe how long you’ve waited. And thank you!

    #9429
    leahmca
    Participant

    I feel like we all need to group together. Power in numbers !

    #9430
    jms
    Participant

    @jespop30

    I don’t know how you count working days, but I count from the day after they were signed for, which would make this your 8th working day.

    Counting the same way, now the 8th day is gone, so not 6-7. Plus they had the whole (working) day after RM delivered it.

    To some extent I can understand the time needed to check/process first passport applications, but surely renewals should be quick and easy. Especially, if nothing other than photo has changed.

    When you renew the driving license, only need to confirm all your details online, it even grabs passport photo and you get it in the post few days later (and only then you send the old one back cut/cancelled).

    #9432
    amy93
    Participant

    Jespop30 – hope your chat with the manager goes well tomorrow x and hope you feel better xx

    Leahmca – Yes we do!

    Hope you all get good news of progress soon! Here’s to hoping

    #9433
    viksnid
    Participant

    How did they send you the tracking? I haven’t received any tracking 3 days later and I’m overseas. TNT said nope & DHL said the same.

Viewing 15 posts - 496 through 510 (of 1,414 total)
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