Home › Forums › Different Passport Offices › Liverpool
- This topic has 1,417 replies, 273 voices, and was last updated 2 years, 2 months ago by han22.
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March 10, 2022 at 6:50 pm #9417jespop30Participant
I phoned, I find it much easier to talk to people over the phone as emails can take up to 72 hours, and I sent an email 2 weeks a go and still waiting for a response. I’m not sure how they count the weeks, if it’s from application recieved, documents recieved or when application is being processed, as everyone tells you different, but surely as we applied when the time was 3 weeks, you wouldn’t think we would still be waiting
March 10, 2022 at 7:08 pm #9418leahmcaParticipantIf it is 3 weeks from processing then really the whole thing is 6weeks and this should be clearly stated on website. From reading this forum people (like myself) have booked a holiday working with the 3week time frame
March 10, 2022 at 7:14 pm #9419LKT1990Participantleahmca – that’s my biggest concern right now. 2 of our applications haven’t even gone to processing yet, and we travel 6 weeks today! What if the time goes up again does our wait get longer? Does it stay as it is and the wait only applies to new applications?
I wish they would be more clear on timescales and where in the system applications are. Our other 2 have been in processing 22 days now and aren’t even with an examiner. Mental!
March 10, 2022 at 7:17 pm #9420leahmcaParticipantOh my days. I don’t even think I want to phone now. I can’t take the bad news. We go in just over 3 weeks and ‘processing’ only started on Monday. Think I might throw up
March 10, 2022 at 7:22 pm #9421pusinkyParticipantMy application hasn’t moved since 28 Feb. I was hoping they would get to it quickly to make up taking 23 days to receive the documents but no such luck. I will need to cancel my flight next week. So far calling the Passport Office hasn’t helped.
Application being processed 11:11am on 28 February 2022
Documents received 9:53am on 23 February 2022
Application received 10:10am on 31 January 2022
Identity details received 10:10am on 31 January 2022
Email sent to person confirming your identity 7:23pm on 30 January 2022
Ask someone to confirm your identity 7:19pm on 30 January 2022
Application submitted 7:19pm on 30 January 2022- This reply was modified 2 years, 8 months ago by pusinky.
March 10, 2022 at 7:27 pm #9423jespop30ParticipantThis whole thing has been stressing me out loads, so much that I sometimes can’t even eat. Just be glad when this is all over
March 10, 2022 at 7:43 pm #9424amy93ParticipantJesspop30
I hear you. It’s awful isn’t it 🙁 I find myself lying awake at night.
It doesn’t seem fair at all, especially when we applied when it said 3 weeks. Sending you a hug 🙁 xx
Fingers crossed we get good news soon!
March 10, 2022 at 7:52 pm #9425leahmcaParticipantJust spoke to my husband, he told me to stop stressing because we have three weeks left until we go bit o can’t even think about packing or what I need to buy!!
March 10, 2022 at 8:30 pm #9426lauraf1991ParticipantLeahmca – I know how you feel, I was meant to be on my flight tonight and I haven’t got tracking info. Was desperately hoping it would come tomorrow but that’s clearly not going to happen.
Said 3 weeks when I applied but will have taken 5 (and that’s if it comes before Monday).
March 10, 2022 at 8:48 pm #9427jespop30ParticipantAmy93 – sending you a hug too. I am that stressed I am having a meeting with my manager tomorrow, as I usually don’t stress this bad so she just wants to make sure I am okay in person, won’t be telling her I almost cried after her message earlier I am that stressed. I have 3 days at work from tomorrow, so hopefully that will keep my mind busy.
Leahmca – my husband says the same actually all my family say the same, but I just can’t bring myself to pack or write lists either, just incase I have to unpack. I know in my head I do have enough time, but I have lost faith in the passport office
Lauraf1991 – some people haven’t been able to track till the morning their passport is out for delivery,will keep my fingers crossed for you that it arrives soon. My son’s passport is awaiting examination now so fingers crossed I have an update soon
March 10, 2022 at 10:01 pm #9428lauraf1991ParticipantJespop30 – if yours isn’t approved by next week I will start calling them for you too. I can’t believe how long you’ve waited. And thank you!
March 10, 2022 at 10:11 pm #9429leahmcaParticipantI feel like we all need to group together. Power in numbers !
March 10, 2022 at 10:29 pm #9430jmsParticipantI don’t know how you count working days, but I count from the day after they were signed for, which would make this your 8th working day.
Counting the same way, now the 8th day is gone, so not 6-7. Plus they had the whole (working) day after RM delivered it.
To some extent I can understand the time needed to check/process first passport applications, but surely renewals should be quick and easy. Especially, if nothing other than photo has changed.
When you renew the driving license, only need to confirm all your details online, it even grabs passport photo and you get it in the post few days later (and only then you send the old one back cut/cancelled).
March 10, 2022 at 11:10 pm #9432amy93ParticipantJespop30 – hope your chat with the manager goes well tomorrow x and hope you feel better xx
Leahmca – Yes we do!
Hope you all get good news of progress soon! Here’s to hoping
March 11, 2022 at 2:57 am #9433viksnidParticipantHow did they send you the tracking? I haven’t received any tracking 3 days later and I’m overseas. TNT said nope & DHL said the same.
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