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Viewing 15 posts - 721 through 735 (of 1,414 total)
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  • #9973
    Crazy8
    Participant

    Iiiiincomiiiiing!!!

    Passport Office: Bootle
    Online application submitted: 21 February 2022
    Identity verified: 22 February 2022
    Documents sent: 23 February 2022
    Documents delivered: 24 February 2022
    Documents confirmed received by HMPO: 5 March 2022
    Application approved: 11 March 2022 1:28am
    Passport printed and sent: 14 March 2022 08:50am

    [Package + Delivery Time of 18 March 2022 appeared on the TNT tracking today, 17 March 2022. I see this bit is particularly tricky as neither HMPO or TNT can give you an update while the passport changes hands between them – so really glad this is now done!]

    #9974
    djbdane
    Participant

    The lottery extends to printing, sending and delivering to apparently.

    It really does seem like a lottery doesn’t it? No pattern to it – just luck of the draw it seems.
    I can’t workout why an application approved a day after mine has arrived yet mine is stuck at the approved stage – clearly they aren’t processing these in order they receive the work.

    I was really chuffed I reached approved in 20 days, so I suppose I have to serve my penance in approved limbo now!

    #9975
    ADgrams
    Participant

    Well just received a call back a week later from Slough 🤷‍♀️ Completely useless – we applied mid February online but your countdown does not start til documents received which for us was 2 March. I asked why some sent to process after ours are approved before ours and its because apparently every one is there for a different reason but the point is they are not being done in order!!
    If you have a flight or holiday booked less than 5 weeks from date your documents are logged then not much hope!
    They certainly will not try to help or expedite urgent cases! If I hear you didn’t allow 10 weeks once more I will scream 😡 I asked if they were aware of all the complaints on twitter and other forums and she said they hadn’t had a lot of complaints 🤪🤪🤪🤪 looks like our holiday is ruined so cheer’s HMPO 👍

    #9982
    jespop30
    Participant

    My son’s first passport is still in examination, and has been for 6 days, didn’t think it took so long. Woman on phone said it is only a matter if time, but with our flight in 2.5 weeks, I am holding onto the last bit of hope that I have, and that bit of hope is fading fast.

    #9983
    amy93
    Participant

    Jespop30 – it shouldn’t do! 🙁 hope they hurry it up with yours!

    #9985
    pavilion89
    Participant

    Anyone know the number for the Bootle office? Assuming it’s different to the Liverpool office?

    #9986
    Crazy8
    Participant

    Package + Delivery Time of 18 March 2022 appeared on the TNT tracking today, 17 March 2022.

    Forgot to mention that found out about the above from checking the TNT link every few hours, not from a TNT SMS or e-mail

    #9987
    jellyj4
    Participant

    Forgot to mention that found out about the above from checking the TNT link every few hours, not from a TNT SMS or e-mail

    What format did you enter your application number in to the tracking please? I don’t know whether you need the PEX in front, spaces between the groups of numbers, or if it makes no difference.

    #9989
    jms
    Participant

    @ pavilion89

    Anyone know the number for the Bootle office? Assuming it’s different to the Liverpool office?

    Bootle is Liverpool.

    #9990
    jms
    Participant

    @ jellyj4

    What format did you enter your application number in to the tracking please? I don’t know whether you need the PEX in front, spaces between the groups of numbers, or if it makes no difference.

    From the TNT tracking website:

    tnt

    #9991
    jellyj4
    Participant

    Thank you jms, so it looks like anything goes 👍🏼

    #9992
    ACRJT
    Participant

    Hi Kelso, It just turned up. It was scheduled to arrive tomorrow (18th). No signature required – just posted through the door!

    #9999
    jms
    Participant

    No signature required – just posted through the door!

    They do say on TNT passport website that if there’s a letterbox, they will post it through if there’s no one home.

    #10001
    Sokolka
    Participant

    Hi Everyone, thanks so much for all the updates you are posting, got me both terrified and hopeful but at the end of the day it makes the journey easier together and gave me lots of ideas what else I can do to get the passport, such as knowing that having an email confirmation about returning the supporting documents means nothing and it’s better to send a letter, which I did immediately.

    Just wanted to post here a note to possibly give you some hope. I applied 23rd Feb for my child’s renewal. They got my supporting documents on 25th Feb, not marked until 14th March (after I actually called and third time I called someone actually bothered to take my details on the Advice Line). Documents received about 30 minutes later although it’s hard to say if the call made a difference or it was a coincidence after 17 days wait!

    In the last three days I called (still waiting for a call back from the customer services), submitted an online enquiry (still waiting 48 hours later), send them a letter (only yesterday so they haven’t received it yet) and wrote to MP in the act of desperation (but he also hasn’t received it yet as it was after office hours last night). Holidays booked for 30th March and they have my daughter’s Polish passport on which I was hoping to travel, naively thinking they would return it first.

    Anyway, received the ‘application approved’ last night (after 3 days after documents received) so feeling a bit more hopeful now. Fingers crossed 11 days will be enough to print and post the passport! So if yours is straight forward application, there is a chance it will be approved quickly.

    Best of luck Everyone and thanks for sharing your journeys.

    #10002
    amy93
    Participant

    Has anyone else had a photo rejected? How long does it usually take from rejection to approval? 🙂

Viewing 15 posts - 721 through 735 (of 1,414 total)
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