Home › Forums › Different Passport Offices › Liverpool
- This topic has 1,417 replies, 273 voices, and was last updated 2 years, 2 months ago by han22.
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March 22, 2022 at 10:23 am #10369jespop30Participant
Djbdane – still find it strange how yours took so long to go to printed, when people approved after you got theirs delivered long before yours. Glad yours is out of delivery, about time.
Amy93 – thank you, I am hopeful I have enough time, already decided if it’s due to be delivered on a day I am at work, I will call in sick as we have no letterbox so we have to be in to have it delivered. Most time frames are being delivered within a week, but then you do get the unlucky ones, who go past this time frame.
March 22, 2022 at 10:29 am #10370isabelParticipant@amy93 I did read somewhere that Royal Mail are having to step in to deliver some in order to clear the backlog, so it could be your new passport!
March 22, 2022 at 10:48 am #10371djbdaneParticipant@amy93 I did read somewhere that Royal Mail are having to step in to deliver some in order to clear the backlog, so it could be your new passport!
They switched to courier to speed the service up and make it more secure – but clearly the contract went to the lowest bidders, who obviously can’t handle the quantities involved (OK post COVID this is obviously adding extra pressure) but it’s not as if a passport comes in a large box requiring lots of vans etc, you can probably get tens of thousands of passports in a van, there really is no excuse for the poor service from TNT.
March 22, 2022 at 11:08 am #10372amy93Participant@isabel – oh really? Fingers crossed then.
Jespop30 – Absolutely! Can’t risk missing it!! That would be a right pain! Hope yours comes asap xx
March 22, 2022 at 11:22 am #10373jespop30ParticipantAmy93 – be interesting to see if it is your new passport as I don’t remember getting an email for any of the 3 old passports on the day of delivery.
Hopefully both of us with have the new passports soon.
March 22, 2022 at 12:09 pm #10381jmsParticipantJust got a text and an email that I must sign passport when received before using it – I guess it means it’ll be delivered today.
Or maybe it has already, as I am at work, not at home…
March 22, 2022 at 12:21 pm #10383bgm00ParticipantVery lucky to receive yours in one day from it being printed, most things I’m reading are saying allow a week from printed. Did you call up tnt or do anything to ensure this?
March 22, 2022 at 12:21 pm #10384kerrydParticipantFingers crossed for all of you. Does anyone have any experience with getting a call back from the processing team in Liverpool? I’ve was told last week they would get someone to call me in 48 hours and still no call. Due to travel on 2nd April and still waiting for daughter’s first child passport. Applied on 29th December 🙁
March 22, 2022 at 12:32 pm #10387jmsParticipant@ bgm00
Very lucky to receive yours in one day from it being printed, most things I’m reading are saying allow a week from printed. Did you call up tnt or do anything to ensure this?
No, haven’t done anything – it was the same as for @ djbdane in post #10336 – first it was showing delivery two days later, then updated to the next day.
- This reply was modified 2 years, 8 months ago by jms.
March 22, 2022 at 12:39 pm #10389jmsParticipantHa, I just checked TNT again and it says “Driver Delivery” and has a photo of my flat door. I’ll have to wait another ~6 hours to find out if it has been dropped off through the letterbox.
March 22, 2022 at 1:12 pm #10392djbdaneParticipantHa, I just checked TNT again and it says “Driver Delivery” and has a photo of my flat door. I’ll have to wait another ~6 hours to find out if it has been dropped off through the letterbox.
Exactly the same for me – and I have it in my hand – so I would think it’s safe to assume it’s been posted through
March 22, 2022 at 1:15 pm #10394djbdaneParticipantSo it’s arrived! Yipee!! So here is my full timeline for reference – in total 30 days from application going in to passport in hand, first time application with online interview. I am assuming this is the digital pathway as there was no processing update, straight from docs received to approved. Good luck everyone still waiting.
Passport delivered 12.34pm on 22 March 2022
Passport printed 1:33pm on 21 March 2022
Application approved 2:11pm on 13 March 2022
Documents received 9:04am on 5 March 2022
Application received 8:30pm on 21 February 2022
Identity details received 7:59pm on 21 February 2022
Email sent to person confirming your identity 7:35pm on 21 February 2022
Ask someone to confirm your identity 7:32pm on 21 February 2022
Application submitted 7:32pm on 21 February 2022March 22, 2022 at 1:49 pm #10397Crazy8Participantin total 30 days from application going in to passport in hand
.. 29?
March 22, 2022 at 2:00 pm #10399djbdaneParticipant.. 29?
30 when including the end date which is how I counted it.
March 22, 2022 at 2:09 pm #10400amirun87ParticipantReading a few people have received or had their passports approved. So happy for you all!
Mine still no movement since 17th waiting in processing. I’ve asked for another urgent call back. Anything I can say in this call back that will speed my application up? I go away 06/05/22. Thanks
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