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Viewing 15 posts - 1,111 through 1,125 (of 1,414 total)
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  • #10967
    lisam1988
    Participant

    GPopp – I had a phone call from the Liverpool office on 25th February to confirm a detail about my application and was told it was processing and wouldn’t be much longer. In the time since my passport has been sent to Peterborough and only marked as processing on 7th March and it is still processing 7.5 weeks later.

    #10970
    LKT1990
    Participant

    Still waiting for a printed notification here for our last 2 applications. 4 and 5 days since approval. Now into the 8th week since application.

    Wonder why they’re taking a while to print all of a sudden? 3 weeks til we go. They need to get a move on!

    #10972
    ADgrams
    Participant

    I was told that because there are so many approved they are leaving them in system until TNT are picking up a batch at which point they are printed. Think it’s pick up and scanning by TNT is now the bottleneck. They would rather have them on system than 1000’s of actual passports lying about 🤷‍♀️

    #10973
    jespop30
    Participant

    Amy94 – I have tracking information at last yay lol. Think it’s 7 days from approval you seem to be able to track. Due for delivery tomorrow, so we will see. Hopefully won’t need to take a day off from work now as working Wednesday and Thursday this week, so fingers crossed it arrives tomorrow.

    #10974
    GPopp
    Participant

    That is worrying and meanwhile can’t seem to get it back quickly to go fast route – they are a mess

    #10975
    jespop30
    Participant

    ADgrams – that’s strange as my sons was approved last Monday and printed Wednesday, and only been able to track this past hour.

    #10983
    ADgrams
    Participant

    Jespop30 – the whole process is just strange. We have just cancelled our holiday and requested passport back to go Fasttrack .. glad your journey is nearly done 😎

    #10987
    sjb1980
    Participant

    @Jespop, was your sons application sent to Liverpool? And was it a new application or a renewal? I wonder if they go into different processing production lines or something?

    #10990
    sophievol
    Participant

    My timeline to give others an idea as found this really useful (mine was adult renewal but surname changed to married name)

    TNT tracking shows delivery due 30th March
    Passport printed 5:44am on 23 March 2022
    Application approved 3:33pm on 18 March 2022
    Documents received 1:45pm on 16 March 2022
    Documents delivered by RM tracking 1st March
    Application received 11:32am on 27 February 2022
    Application submitted 11:32am on 27 February 2022

    • This reply was modified 2 years, 9 months ago by sophievol.
    #10996
    jespop30
    Participant

    Sjb1980 – yes his application went to Liverpool and it was a first application. I’ve applied for another 4 passports at the time I applied for his, and they all came back within 3 weeks, that was 1 adult renewal, 2 child’s renewals and 1 child first. His one has been over 11 weeks now, I haven’t seen any take as long as his. My renewal went to Liverpool and from them recieving documents it was approved within 8 days would have been quicker but I had to resubmit a photo.

    #10997
    yosnoor
    Participant

    Hope this helps people, here was my timeline for renewal of a child’s passport:

    Passport printed 2:13pm on 16 March 2022
    Application approved 12:06am on 15 March 2022
    Documents received 1:22pm on 10 March 2022
    Application received 10:13am on 17 February 2022
    Identity details received 10:13am on 17 February 2022
    Email sent to person confirming your identity 7:27pm on 16 February 2022
    Ask someone to confirm your identity 1:55pm on 13 February 2022
    Application submitted 1:55pm on 13 February 2022

    The only thing I’d want to add is that it took a week from “Passport printed” to me actually receiving the passport.

    #11039
    jespop30
    Participant

    My son’s passport is out for delivery, so fingers crossed it arrives today.

    #11053
    kerryd
    Participant

    Jespop30 – That’s great news. I finally got told by one of the agents yesterday that there is no chance of my daughter’s passport being here in time for our holiday on Saturday despite being approved on 23rd and us applying all the way back on 29th Dec. Now waiting on hold to our holiday provider to reschedule to the next school holidays in August 🙁

    I hope everyone else’s arrive in time for your travels 🙂

    #11056
    amirun87
    Participant

    Kerryd: that’s ridiculous. Why? Could you not pick up from TNT?

    #11057
    kerryd
    Participant

    amirun87 – I could if it had been printed yet but as of 9am this morning they told me it still hadn’t been printed yet (7 days after being approved). The most frustrating thing is no one can tell me why it hasn’t been printed. The process (or lack of) is such a shambles

Viewing 15 posts - 1,111 through 1,125 (of 1,414 total)
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