Home › Forums › Different Passport Offices › Liverpool
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May 19, 2022 at 12:59 pm #15707ineedpassportParticipant
Adult Renewal passport so far:
Base on online applicationDocuments received
1:25pm on 19 May 2022Old passport actual date received
1:30pm on 9 May 2022Application received
4:34pm on 6 May 2022Old Passport sent by track and sign
5:30pm on 6 May 2022Application submitted
4:34pm on 6 May 2022Stil waiting for the next process. I have read a lot and do my logistic and here is the current waiting time:
Old passport to be acknowledged by passport agency:
10-12 days after sentApplication approval:
2/3 days after old passport been acknowledged.Passport print:
1-3 days after application approvedPassport send:
1-2 days after Passport printedAll the best and I will keep posting once I received the next update
May 19, 2022 at 6:30 pm #15759fredericchopinParticipantUpdate:
Child renewal Liverpool office
Application online – 27th April
Passport physically arrived in the post room via special delivery – 28th April
Old passport officially received – 10th May
Passport application approved – 12th May
Passport printed – 13th May
(Weekend 14-15)
Passport delivered – 17th MayMay 19, 2022 at 10:34 pm #15768LopaParticipantMine was actually super quick – 3 weeks!
Standard Adult Renewal –
Application submitted 28 April 2022
Documents posted 29 April 2022
Documents signed for 02 May 2022
Documents received 12 May 2022
Application approved 14 May 2022
Passport printed 16 May 2022
Passport delivered 19 May 2022I was super panicky due to all the articles online etc, then regretted not doing fast track immediately after posting my old passport. I requested a callback from the passport advice line (don’t try holding, callbacks are within an hour) and they said if I still hadn’t received my passport 2 weeks before my scheduled departure I could get an immediate upgrade to fast track without an interview (really handy to know!).
Also really recommend posting your old passport with signed next day delivery. Not on Friday though, it goes to a retention centre, I didn’t know what that meant so thought it was lost… turns out they just deliver on the next available day.
Good luck, this forum really helped with my stress levels during this whole process so thank you.
May 20, 2022 at 11:12 am #15794tomjawParticipantChilds first Passport…
Passport received 12.10pm on 20 May 2022
Passport printed 8:39pm on 18 May 2022
Application approved 8:51am on 17 May 2022
New photo received 2:11pm on 16 May 2022
Photo rejected 11:20am on 15 May 2022
Documents received 5:37pm on 12 April 2022
Application received 9:15pm on 30 March 2022
Identity details received 9:15pm on 30 March 2022
Application submitted 4:16pm on 23 March 2022May 23, 2022 at 11:21 am #15959jaxwanlessParticipantHas anyone got any experiences in dealing with the upgrade team in Liverpool? Sent an email on Friday, I’m due to fly on 3/06 and I’m stressing about getting it upgraded to be rushed through in time.
How long does it take for them to get back to you? Should I wait for an email or phone call? Is just sending one message enough?
Thanks in advance
May 24, 2022 at 5:07 pm #16137dgmjr2018ParticipantGenerally speaking, how long is the delay between when the courier acknowledges the delivery of the documents to when it updates on the tracking site?
Because it has been over 3 weeks since my documents supposedly arrived at the Liverpool passport office
May 25, 2022 at 6:14 am #16161ineedpassportParticipantNormally it takes around 10-12 days for the passport to be acknowledged by passport agency. If you sent it on Friday then you need to add extra 2 days on top.
I think it depends on either renewal or first uk passport and also the date that you applied. You can ask for passport upgrade using the upgrade email or you can message your local MP to help you if you need it urgently.
May 25, 2022 at 11:03 am #16186RobiParticipantHello there
After few weeks reading your forum I have decided to join your community and ask the same question as many before
First adult British passport after naturalisation
Submitted 10.03
Documents received 25.03
Application being processed 20.04Today is 25th of May
Also I have not received my backing documents back
What should I do…? Shall start worrying or count 10 weeks from the 20th of April…?
When these 10 weeks actually start from ?
Bootle Office
*I am not desperate for this to arrive like ASAP because I’m not going on any holiday but worries me that it takes sooo long and my foreign passport, naturalisation certificate are not back yet …
Any advice would be helpful and much appreciated
Thank you
May 25, 2022 at 12:29 pm #16205cymraegParticipantChild renewal.
Passport delivered 25 May 2022 (Had to manually track via TNT yesterday, but did receive a text to say out for delivery this morning) Passport received though letterbox.
Passport printed on 20 May 2022
Application approved on 18 May 2022
Documents received on 16 May 2022 (old passport special delivery only updated to the warrinton DC “out for delivery” via royal mail tracking, so it wasnt scanned via royal mail in the passport office to say delivered)
Posted 3 May 2022 special delivery by 1pm
Application received on 2 May 2022
Identity details received on 2 May 2022
Email sent to person confirming your identity on 2 May 2022
Ask someone to confirm your identity on 2 May 2022
Application submitted on 2 May 2022May 27, 2022 at 12:05 pm #16425sammoParticipantChild first passport.. sent 23rd April and even though it was delivered next day, it was acknowledged 11th April and nothing since.
Do I count the 10 weeks from when I sent it or from their acknowledgment?
Any one else applied around this time with any success? Thank youMay 30, 2022 at 9:32 pm #16625nwhumanParticipantStandard adult renewal
Submitted online 8 Apr
Docs sent 9 Apr
Receipt of docs confirmed 20 Apr
Application approved 10 May
Passport sent 12 MayMay 31, 2022 at 8:31 am #16638Woodhj_ukParticipantUpdate from me. Ive seen a few posts about getting documents back. This may give an idea of timeline.
Daughter 1 – All Finished (Documents received back)
Application online – 19th April
Passport physically arrived in the post room via special delivery – 21st April
Old passport officially received – 4th May
Passport application approved – 6th May
Passport printed – 8th May
Passport received – 10th May
Documents advised as being posted back by RM – 27 May
Documents received – 30 MayDaughter 2 first child passport to Bootle is [documents received by Passport Office]
Application online 3 May 2022
Royal Mail confirmed delivery to postroom (with a signature this time) – 5 May
Documents officially received – 16th MayIll keep updating to give others a rough timeline.
June 6, 2022 at 1:29 pm #16913vcharParticipantThought I’d Join and share…
Application approved 8:24am on 4 June 2022
Documents received 7:44am on 18 May 2022
Application received 3:09pm on 4 May 2022
Application submitted 3:09pm on 4 May 2022The application approved bit was a little strange, when I first got a text on saturday morning, it said Approved and Sent for Printing, a couple of hours later it said Currently Printing and you will be informed when ready…
I have called a couple of times and the chaps at the other end have been very understanding and pleasant, can’t fault the process really, just the squeaky bottom-ness of it all…
In a bit of a pickle at the moment, travelling on the 17th for Work, really hoping it turns up in the next day or two…
June 7, 2022 at 7:19 pm #17047User12345ParticipantI wanted to share my experience as I was checking this forum daily. Maybe I was one of the lucky ones.
Adult renewal
I managed to get a fast track weekly appointment at Liverpool for my adult renewal. Attended on the 30th May 9.30am. Walked straight in because I had an appointment. Whole process was done in 30 mins.
The staff were amazing and very friendly. Even had a nice buzz about the place as everyone was in the same boat.
Passport arrived 5 days later!!!
Child’s 1st passport
This is the one that kept me up late worrying.
Application submitted 2nd May
Identify details received 2nd May
Application received 2nd May
Documents sent 4th May
Documents received 13th May
Application approved 31st May
Passport printed 2nd June
Passport officially in my hand 6th JuneAny tips – keep positive (if you can). Before applying online try and get a fast track appointment instead. I kept refreshing every hour for a few days! The extra cost is worth it. If you can’t don’t delay sending documents and pay for tracking.
Good luck everyone.
June 11, 2022 at 12:28 pm #17243vsn22ParticipantHi,
I have a few questions:
1. Are Bootle & Liverpool Passport offices the same? Does anyone have the address?
2. I understand that the waiting time is from the time the application was submitted to receipt. However, I would like to know if this includes weekends and bank holidays?
3. My documents were received on 29th April and confirmed on the website. However, I received another text on 7th June saying that my documents have been received. What does it mean? The website shows it as the earlier date though.The application is for a child damaged passport replacement.
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