Home › Forums › Different Passport Offices › Liverpool
- This topic has 1,417 replies, 273 voices, and was last updated 2 years, 2 months ago by han22.
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June 13, 2022 at 2:33 pm #17337fuliciousParticipant
Hi Robi
I was in a similar position as you, just got mine approved (I submitted my application 24/3/22)
There’s no clear guideline as to when this ‘10week’ clock start – possibly intentional so no one can really complain of delays.
I ended up asking my MP for support as I was getting absolutely no where with the passport office. Whether that has anything to do with my application going through after nearly 3 months since applying we will never know but worth trying!
Good luck – I will now wait for mine to be printed and delivered- probably another few weeks wait.
June 15, 2022 at 4:03 pm #17534RobiParticipantSupporting Papers have been delivered today by Royal Mail
Passport Delivered 11:42am on 14 June 2022 TNT
Passport printed 10:44am on 12 June 2022
Application approved 2:32pm on 9 June 2022
Documents received 9:44am on 25 March 2022
Application received 12:42pm on 10 March 2022
Identity details received 12:41pm on 10 March 2022
Email sent to person confirming your identity 12:20pm on 10 March 2022
Ask someone to confirm your identity 12:13pm on 10 March 2022
Application submitted 12:13pm on 10 March 2022I have received my passport yesterday and my documents today
I have spoken to agent via Webchat. He told me my passport and deedpoll have sent back to me on the 3rd of June. I been asked to send my marriage certificate so I did the next day Wed 8th of June to Glasgow (which was weird). On Tue the 7th I had phone call from Passport office it was one of or my examiner… he asked few questions. Then he rang me on the 9th saying that my marriage certificate has been delivered and they have got it and also to confirm that my passport has been approved.
On Sunday the 12th I got a message telling me that my passport has been printed and yesterday I got text message about the delivery of my passport
So after 97 days I got it
And today my missing papers
- This reply was modified 2 years, 5 months ago by Robi.
June 17, 2022 at 12:33 pm #17698dgmjr2018ParticipantStatus update on a first (adult) passport as of today (17/06/22):
Application approved 12:45pm on 17 June 2022
Documents received 8:45am on 27 May 2022
Application received 2:47pm on 28 March 2022
Identity details received 2:46pm on 28 March 2022
Email sent to person confirming your identity 5:22pm on 27 March 2022
Person not eligible 12:51pm on 24 March 2022
Email sent to person confirming your identity 8:32pm on 23 March 2022
Ask someone to confirm your identity 7:37pm on 23 March 2022
Application submitted 7:37pm on 23 March 2022Processing times from when the documents arrived was around 3 weeeks!
June 21, 2022 at 5:06 pm #17917dgmjr2018ParticipantUpdate from 7am this morning (21/06/22) – my passport has been printed and has been handed over to thr courier for delivery.
Safe to say that this crazy journey has come to an end.
June 24, 2022 at 11:25 am #18041dan_hughesParticipantGreat news dgmjr….another 1 done means I’ve moved up the list !
June 30, 2022 at 1:46 pm #18247holidaymodeParticipantFrom date of application to new passport being delivered was 15 days for a child renewal at Liverpool. Received new passport today (30 June)
Application history
Passport printed 12:11am on 29 June 2022
Application approved 6:59pm on 27 June 2022
Documents received 9:43am on 21 June 2022
Application received 11:34am on 15 June 2022
Identity details received 11:33am on 15 June 2022
Email sent to person confirming your identity 9:17am on 15 June 2022
Ask someone to confirm your identity 9:14am on 15 June 2022
Application submitted 9:14am on 15 June 2022- This reply was modified 2 years, 4 months ago by holidaymode.
July 14, 2022 at 9:58 am #18794josh182ParticipantLost/Stolen passport took 54 days, and I think it would have been longer if I hadn’t got through to the Upgrade team.
Even though it hasn’t been printed yet, I’ve been told over the phone that I can collect it today from the Glasgow office (which is closer, although still 3 hours drive). Not sure why my application went to Liverpool in the first place as I live in north Scotland…
Application history
Status
Date
Application approved 10:48am on 14 July 2022
New photo received 10:17am on 14 July 2022
Photo rejected 10:04am on 14 July 2022
Identity details received 11:43am on 23 May 2022
Email sent to person confirming your identity 10:12am on 23 May 2022
Ask someone to confirm your identity 6:14pm on 21 May 2022
Application submitted 6:14pm on 21 May 2022July 15, 2022 at 4:31 pm #18875dan_hughesParticipantLittle bit of info for anyone going down the office.
I went this morning first thing, arrived at 6. There was about 20 people ahead. At around 8am one of the senior staff came out and told everyone they;
Wouldn’t see anyone who didn’t have an application in the system
And it needed to have been 10 weeks
From there they prioritise people based on the day they are due to fly NOT when they arrived….I.e people flying in the next 24 hours went first, regardless of where they were in the queue. Then 48 hours. Then 72 etc. They had 2 gents outside who sporadically checked the queue outside asking when people’s flights are due and taking them to the front as needed.
At the same time anyone who had managed to get an appointment went straight in at there scheduled time.
Unfortunately this wasn’t great for me as I am not flying till a week Saturday and seeing how slow the progress is realised I either wouldnt get seen today at all and / or it was more sensible to leave and go back later next week (so I left around 11.30 after arriving at 6am!). At 11.30 they were still working on Sundays flights btw and had around “another hour” till they got to mondays flights.
July 16, 2022 at 3:13 pm #18904Godisgood12ParticipantMy passport application journey has been a longgggg one.
Applied 21st of April after naturalization
Application received 4th of May and that was the last update I received.
I called more than 100 times, escalated to the upgrade team, escalated to the expedited service, Also got my MP involved and all my efforts just proved frutile.
During this time I cancelled my holiday twice and had to rebook.
Did some research and found out I could get my passport if my application has been over 6 weeks and in my case 12 weeks and if I will be flying in the next 48 hours.
So I travelled down to the passport office in Liverpool, the journey took 2hrs from where I live. Got there at 7am today 16th of July and I got seen at 10.30. My passport application was approved 11am today and I collected my passport at 12 noon.
If you are in the same situation, my advice to you is to travel to your passport office to get your passport. It does not matter where your application is being looked at. 12weeks wait was sorted in 2 hours.
Thanks and goodluck to everyone still waiting. Flying out on monday happy days!!!!
July 17, 2022 at 1:00 pm #18934dan_hughesParticipantGodisgood12 yes, you’re story correlates with mine (see previous post to yours) in that if you go down to the office make sure it is within 48 hours of your flight and you will be seen *relatively* quickly! If its longer than that – like mine was – you’re best off leaving it as you will be waiting too long.
Well done by the way 👏 hopefully ill be in the same boat come Thursday morning / afternoon
July 18, 2022 at 2:05 pm #18990lorsettoParticipantHi dan_hughes and Godisgood12,
Can I ask a quick advice – my passport application has been at Liverpool since the 20th April, I am also flying on the 21st July. Do you think I can go to the Victoria office (rather than Liverpool) or shall I attempt to go to Liverpool?Thank you so much!
July 25, 2022 at 7:22 pm #16183RobiParticipantHello guys . After weeks reading your forum I have decided to join your community
Still waiting
Any ideas how that might take?
First adult British passport after naturalisation
July 25, 2022 at 7:22 pm #16184RobiParticipantJuly 28, 2022 at 7:18 pm #19326ddevilParticipantPassport type: Child First Passport
Passport printed 12:49pm on 26 July 2022
Application approved 12:11pm on 26 July 2022
Documents received 2:11pm on 5 July 2022
Use paper form to confirm identity 2:23pm on 24 June 2022
Person not eligible 2:18pm on 24 June 2022
Email sent to person confirming your identity 2:12pm on 24 June 2022
Ask someone to confirm your identity 4:13pm on 23 June 2022
Application submitted 4:13pm on 23 June 2022I would like to mention that I made the application online but I managed to get the passport only because I traveled to the Liverpool office and queued outside the HM Passport Office. They were ok to see me only because I had to travel in the next 48 hours.
- This reply was modified 2 years, 3 months ago by ddevil.
July 29, 2022 at 1:16 pm #19340lisamarieParticipantHi All,
I would really appreciate any help or advice
First adult passport, I have been calling every day for 2 weeks and was told that today 29/7/22 I could get an upgrade, called today and it seems nobody has even checked or realized this was an adult first time passport so today told cancel your holiday as haven’t even got to the stage of getting interview etc no checks have been done albeit its been 7 and half weeks since they received it, we travel on the 17th Aug to Florida so this is then 10 weeks so not eligible for expedite
Shall i go to Liverpool? If so when are they open for walk ins and can anything be done?
We cannot wait to 10 weeks as this is our travel date just wondered if anyone has any advice or contacts to speed this up to ensure we actually have our holiday. Praying for a miracle -
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