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Tagged: Manual processing
- This topic has 51 replies, 25 voices, and was last updated 2 years, 5 months ago by manwamp.
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June 8, 2022 at 6:44 pm #17090davbell87Participant
Submitted in March 23 (11 weeks)
Moved to processing March 31 (10 weeks)On June 04 was upgraded to fast track due to flights.
08 June still sat in processing and no further along despite being upgraded.
June 8, 2022 at 8:59 pm #17099Cat22ParticipantApplied March 29 for renewal
April 5th went to processing
Read on here we would need to cancel the expired one as it was lost May 19
Never got a lost reference
Applied for upgrade on Sat 4 June
Application approved Monday 6 June
Printed Wednesday 8th of June (10 weeks 1 day)
Flights booked for 18th June. Waiting delivery.
I think they saw the upgrade email and figured it was one they could push through in time. Wish we had emailed soonerJune 9, 2022 at 9:26 am #17113HarlemParticipantApplication Update for info
Applied 31/3
Old passport received 1/4
Processing since 7/4Nothing for next 9 weeks
Suddenly after nothing all that time update yesterday morning approved….2 hours later updated printing…..sending to dispatch.
Shocked to receive today. 24 hrs later?,,,
Will add did pay the extra £5 for faster postage all those weeks ago.
Also received old and new same envelope????
End result bang on 10wk today since applied….almost like after all waiting was pushed out to fit 10wk statitstics.Good luck to all hope you finally get yours too. A planning nightmare not knowing how long it takes….especially as not always date order compared to other people’s updates.
June 9, 2022 at 10:05 am #17116Cat22ParticipantOut for delivery today. No text but found out by looking on the TNT website.
Driver didn’t even attempt delivery. Having to try and convince them to turn around and come back. They should contract out with Amazon delivery drivers – never had a failed delivery with them. So angry right now.June 9, 2022 at 11:06 am #17118UpsidedownParticipantFirst adult passport, overseas application. Been in processing since 14 April (application submitted 18 February). It appears someone took issue with a birth certificate (which had previously been accepted for another UK passport application) (and had also incidentally been accepted for an Australian passport application). They also wanted the document used to arrive in Australia (not possible as it was a parent’s passport 50 years ago). Because this latter document no longer exists we were advised to send a letter, this was received 24 May according to tracking. On 30 May we received a reminder email threatening to cancel the application if letter was not received. This time there was an email address to reply to and we emailed a copy of the letter and a statement that the letter had already arrived there and been signed for. Since then there have been no updates or further contact.
June 9, 2022 at 12:08 pm #17120davbell87ParticipantUPDATE
Applied 25 March
Processing 31 March
Upgraded 04 June
Approved 09 JuneAfter several phone calls finally spoke to someone today in Customer Management who was diagnosed ally able to help and got us approved.
Suggest calling 0300 105 0850 to get direct to this team rather than general advice.
June 9, 2022 at 1:48 pm #17128RobiParticipantApplication approved 2:32pm on 9 June 2022
Application being processed 10:37am on 20 April 2022
Documents received 9:44am on 25 March 2022
Application received 12:42pm on 10 March 2022
Identity details received 12:41pm on 10 March 2022
Email sent to person confirming your identity 12:20pm on 10 March 2022
Ask someone to confirm your identity 12:13pm on 10 March 2022
Application submitted 12:13pm on 10 March 2022June 9, 2022 at 3:07 pm #17133Rajux1ParticipantI need to get Belfast passport office contact email.
Please anyone can help this.
Thank you.June 9, 2022 at 3:42 pm #17140davbell87ParticipantRajux1 I would assume it was belfastupgradeteam@hmpo.gov.uk
June 9, 2022 at 5:07 pm #17147cb123ParticipantAdult lost/stolen replacement application done online (standard application, no fast track).
Reported lost/stolen online first, cancellation reference was then given which you then have to use when filling in the online replacement application (so if you do it like this in this order, there is no need to call and link the two as some posters have mentioned, it gets done automatically). I did not call or message HMPO at all during this process, the results are below.Application submitted: 4.16pm on 29 March 2022
Ask someone to confirm your identity: 4.16pm on 29 March 2022
Email sent to person confirming your identity: 4.40pm on 29 March 2022
Identity details received: 4.52pm on 29 March 2022
Application being processed: 1.56pm on 5 April 2022
Application approved: 8.22am on 5 June 2022 (Sunday bank holiday weekend!)
Passport printed: 9.57pm on 7 June 2022
Passport delivered (by DHL): 9 June 2022 (I received an email/text from DHL on morning of 9 June informing me of their intention to deliver it late afternoon the same day – so no prior day notification. Interestingly, they state someone needs to be in to sign for it, but they didn’t ring the bell, they just stuck it half in-half out of the letterbox, left it like that, and took a picture of it. No-one signed for it!)Total of 10 weeks and 2 days from application to delivery.
June 9, 2022 at 9:11 pm #17159Rajux1ParticipantI applied my first passport 28th March (two applications)
I did online chat twise and I did speak with them today (I was waiting 30 minutes) where they person told me that he is going to put a note.
I am very surprised as I got approval update today for both of us at 5.27pm and 7.21pm today.
Many thanks to the forum.
😊June 11, 2022 at 7:54 am #17233davbell87ParticipantPassports finally delivered today! 6 days ahead of our travel to can finally enjoy the countdown!
Applied March 25
Application being processed March 31
Application upgraded June 04
Application Approved June 09
Application Printed June 10
Application Delivered June 11Thanks for everyone’s help and advice!
Good luck, hope you all get sorted!
June 11, 2022 at 11:38 am #17241HarlemParticipantHi #davbell87
Pleased for you. Seems we were all around the same time in the forgotten pile. End march era.
Hopefully others who been waiting unfair amounts of time get theirs too now.June 12, 2022 at 10:10 pm #17307shpaghettsParticipantWanted to add one more to the forgotten March/April piles getting sorted now. Hopefully this will give some hope to those who are in the same boat. Good luck everyone.
Type: First Adult passport after Naturalisation
Passport Office: HMPO Peterborough
Online application submitted: 24 March 2022
Email sent to person confirming your identity: 24 March 2022
Identity details received: 24 March 2022
Documents sent: 28 March 2022
Documents delivered by Royal Mail: 29 March 2022
Documents confirmed received by HMPO: 06 April 2022, again on 03 May 2022
Application being processed: 05 May 2022
Application approved: 11 June 2022June 14, 2022 at 11:16 am #17385UpsidedownParticipantHusband just got off the phone with HMPO and apparently his application is now with an examiner. No word on how long till approval though.
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