Home › Forums › General Passport Application Discussion › New Passport Upgrade Service!
Tagged: Upgrade process
- This topic has 1,652 replies, 347 voices, and was last updated 2 years, 3 months ago by utterlyfedup.
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May 4, 2022 at 4:48 pm #13928amber9514Participant
@Jrt654 that’s great news! I’m so pleased they have sorted it out for you 🙌 I will try emailing next week when I’m a few days away from leaving 🤞
May 4, 2022 at 4:51 pm #13929amber9514ParticipantThat’s great news @danielb12345, was your application at Newport? Mines definitely in Durham so can’t afford to drive there and get turned away or told to come back as it’s 5 hours away from where I am so in total a 1 hour trip 🤦♀️ I’m just going to hold out hope that they will look at mine by next week 🤞
May 4, 2022 at 5:19 pm #13933danielb12345ParticipantThe Durham place replied back to me but I think it can be done in any office tbh, she said someone in the Newport team was looking at it today. But I did get an email off the Durham office the other day. If your close to the Newport office take a trip down there and speak to them explain the situation and they will try help. The lady was really really nice tbh. I’m going away next Friday so will be hopefully getting a call tomo or I’ll call back on Friday and see what what.
May 4, 2022 at 5:37 pm #13936amber9514ParticipantI’m wondering if they are sending them to local passport offices to handle 🤔 I’m over 3 hours from Newport 🤦♀️ My closest is London, I might try going there and seeing if anyone can help, would love to hear back this week so I don’t spend all of next week panicking 😩
May 4, 2022 at 5:40 pm #13937amber9514ParticipantI’ve just looked on the maps and the London office is in the middle of London 🤦♀️ Don’t even think that’s drivable/parkable 😬 looks like it will be a train journey there 😩
May 4, 2022 at 5:42 pm #13939amber9514ParticipantJust noticed Hemel Hempstead! That is further for me but looks a lot easier to drive to! Has anyone had any luck here?
May 4, 2022 at 5:51 pm #13941imedgaParticipantThat is probably the same decision I will have to make (if I get that far). London is easier / quicker by train for me but I can drive to Hemel..
Which station would you get into? there are a few tube stations near – it won’t be difficult just a bit more expensive.
You’ll have nicer places to wait in London if you need to hang around haha
May 4, 2022 at 5:56 pm #13943amber9514ParticipantI’m not sure what station I would need to use 🤯 I’m absolutely useless when it comes to getting on trains in London 😂 I’m a lot more comfortable driving, plus I’m 28 weeks pregnant so don’t fancy squeezing onto busy trains 🙈
May 4, 2022 at 5:56 pm #13944amber9514ParticipantHas anyone had any luck with walking into either London or Hemel Hempstead? 🤞
May 4, 2022 at 5:58 pm #13945kiteboyParticipantHi all – we are due to fly on the 17th June for a week in Crete and realized today that my sons passport expires on 5th July 22.
Im reading this forum for tips and advice really so its really useful to know this might be a very stressful month or so ahead!The 1 week fast track service was down most of today – its up as we speak now but no appointments until 20th May and they are in London – Im in Swansea and Newport isnt even listed at the moment.
So Ive had to do something today so submitted my online renewal for him today. I will post his passport tomorrow by Special Delivery and then hope for the best.
Thanks for any tips – I can see this going down to the wire and have already priced up how much this will cost to cancel the trip altogether
Just hope they can do it!May 4, 2022 at 6:13 pm #13948amber9514ParticipantGood luck hopefully you can get yours back quick 🤞 online application seems to be 10 times faster than paper 🙌 I highly regret doing paper application 🤦♀️
May 4, 2022 at 6:35 pm #13949imedgaParticipantYou should be fine recent applications seem to be going through quickly and you have plenty of time.
No guarantee obviously 🙂
May 4, 2022 at 6:37 pm #13950LukeADParticipantSome guidance from the forum please… Submitted for a child passport renewal. Was told to send documents, which the Post Office tracking service shows were received by HMPO over a week ago, but the status on the HMPO website tracking service still says send in your documents to Hemel Hempstead office. I’m expecting to have to use the upgrade service, as we’re due to travel on 29th May, but I have no idea which office will be processing my application. Should I call the general advice line or my local passport office? Any guidance appreciated?
May 4, 2022 at 7:57 pm #13954hayleylouParticipant@jessicab hope your passport arrives before Friday 🤞
I’m still waiting to hear from upgrade team. It’s horrible that they leave it for a few days before you flyMay 4, 2022 at 8:00 pm #13955hayleylouParticipant@amber9514 I applied online back in February for my son’s passport so it wasn’t quicker then
Paper. I think it’s just luck of the draw. Received mine back in 4 weeks so not sure why my sons have taken so long -
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