New Passport Upgrade Service!

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Viewing 15 posts - 301 through 315 (of 1,653 total)
  • Author
    Posts
  • #14228
    JadeWinnitt
    Participant

    Thank you! Will do good luck to everyone!

    #14244
    feckthis
    Participant

    Does anyone know why there is no online premium appointments showing on the website I know everyone is trying to get them but I’m completely beat if I don’t get one in the next few days

    #14245
    feckthis
    Participant

    I’ve emailed the upgrade teams but I don’t even have any application in to update as I can’t get an appointment can anyone help at all???

    #14248
    PassportPrincess
    Participant

    I’ve read through this thread and feel utterly depressed and helpless. I’m living abroad so can’t even pop to an office.

    Does anyone know if the upgrade service for people travelling in 14 days is available for people who applied from abroad? My son’s first passport is in the system and we need to travel back to the U.K. soon

    #14251
    hayleylou
    Participant

    Feckthis I’m not sure. You might be better trying to speak to passport office today and see if they can give you an appointment if you don’t have an application in already

    #14263
    danielb12345
    Participant

    @lib2022 did you get your passport after?

    #14264
    JadeWinnitt
    Participant

    Feckthis they wont look at your application if you haven’t done an application you have to be 14days before travel and the application has to be on documents received or processing. A women from the advice line told me it’s best to look on the evening she looked around 10-11ish and there was apps

    #14265
    hayleylou
    Participant

    It’s so frustrating on the phone. Some people very helpful, others are rude at home and can’t be bothered 😫 can not get through to the upgrade team!

    #14266
    JadeWinnitt
    Participant

    Morning all I’ve just had the call from Belfast! And I go pick it up tomorrow at Peterborough. Keep emailing everyday call everyday hope you all get it!

    #14267
    hayleylou
    Participant

    Yay some more good news 👏
    Anyone had any luck with Liverpool? That’s where my sons passports are. I’ve just emailed again 🙈

    #14275
    arnoldol
    Participant

    AS mentioned previously, I got the call yesterday from Peterborough to say my son’s passport could be collected from Glasgow post 2pm tomorrow (ie today). I have since had the standard automated messages telling me that the passport has been approved and printed. On the printed message it says it will be sent to the courier etc etc. I am assuming this is just the standard message and that the can’t update to say it is available for collection as required.

    I don’t plan to go to Glasgow until tomorrow to collect as I have to fit it around my work. Also, my wife cannot collect the passport despite being on Mat Leave, as I signed the application. The only way she could collect was for me to send a letter (possibly an email) to HMPO giving her permission (not going down this route as too much hassle – luckily I have an understanding boss).

    #14286
    danielb12345
    Participant

    Had call this morning from the Newport office to go pick up my passport at 4.30 we travel on Friday.

    #14291
    Adiiq
    Participant

    Finally good to hear that people are receiving their passports just in time for their travel. My application is into 10th week now and travelling within next two weeks. How can I find out which office has my application? I applied online and sent my docs to Bootle, is it safe to say that’s where my application is? Anyone has upgrade team’s email for Bootle?

    #14292
    arnoldol
    Participant

    The office dealing iht your application is the one you sent any supporting docs to (if applicable).

    The Upgrade email addresses are standard format:

    OffocenameUpgradeTeam@hmpo.gov.uk

    i.e. GlasgowUpgradeTeam@hmpo.gov.uk

    #14293
    JadeWinnitt
    Participant

    Your best to ring progress team to find out I sent mine to bootle but my passport got application got transferred to Belfast

Viewing 15 posts - 301 through 315 (of 1,653 total)
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