Home › Forums › General Passport Application Discussion › New Passport Upgrade Service!
Tagged: Upgrade process
- This topic has 1,652 replies, 347 voices, and was last updated 2 years, 4 months ago by utterlyfedup.
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May 10, 2022 at 1:49 pm #14458KateKateKateParticipant
My goodness. It’s so, so stressful. Thank you for letting me know.
May 10, 2022 at 2:15 pm #14462hayleylouParticipant@amber9514 have you been contacted yet? 🤞
May 10, 2022 at 2:54 pm #14467shanisedemiParticipantHas anyone had their upgrade posted to them?
I opted for that as the woman on the phone this morning said it will be at your door tomorrow. I said do you promise and she said yes, it’s processed and printed, going out for delivery before noon. I have had two texts to say, it’s been processed and has been printed and that it is being transferred to the delivery supplier in the next few days & they will contact me with a tracking number! I leave in 2 days! I know the woman said it will be here, but now I’m into panic no.2! Will it arrive?! Has anyone else chose the delivery option this close? … thanks in advance xxMay 10, 2022 at 3:13 pm #14470samkingParticipantI think I would of picked it up just to be on safe side.
I emailed Peterborough upgrade team again today and actually got a response this time whereas I didn’t the other day. It says about not keep emailing though as this will delay things, do people think they just say this to stop constant emails from us ?
May 10, 2022 at 3:25 pm #14471AdiiqParticipantI have just had a chat with progress team to get information about the upgrade. Surprise, surprise got connected within 3-5 minutes. I was told as the applications are digital, so we can get in touch with the closes office with upgrade request. The person on the phone advised specifically to enter the date of travel in email subject line to ensure that they notice it. He also added that they get in touch in the date of travel order so they’ll probably get in touch closer to the travel time rather 48-72 hours from request date as mentioned by some in different posts here.
May 10, 2022 at 3:42 pm #14473AnnaKParticipantI’ve been contacting HMPO for days now. I booked my flights in February. I lost my passport 26th April and applied for the standard service as the website advised. I travel on 29th May but I need my passport to apply for my visa first. The latest I can apply for my visa is 20th May.
My application is still in the processing stages and I’ve been told that it’s with the Durham office. I’m based in London so is it worth emailing all offices?
I’m really worried that I won’t be able to get my visa in time.
May 10, 2022 at 4:01 pm #14474samkingParticipantYes definitely email your closest office, I have been told my daughters passport at Peterborough office but I’ve emailed them all and then emailed both Peterborough and also newport again as that’s my closest office
- This reply was modified 2 years, 7 months ago by samking.
May 10, 2022 at 4:02 pm #14475samkingParticipantSorry meant to say passport
May 10, 2022 at 4:24 pm #14477hayleylouParticipant@shanisedemi hopefully it’s just an automatic message and you get them tomorrow. Please let me know if you do as I’m quite far from all the passports offices and would be easier if they were posted.
May 10, 2022 at 4:53 pm #14478shanisedemiParticipant@hayleylou
I will hun, the reason I opted for posting because my car broke down, so I’m using a 16 year old banger right now! I was fearing a long drive and another long drive to London Thursday! The woman did say, promise tomorrow! I’ve got everything crossed! But I will let you know for sure. I’ve got everything crossed for you too! XxMay 10, 2022 at 6:56 pm #14482shanisedemiParticipant@hayleylou I’ve just had a text from
Royal Mail, passport being delivered before 9am tomorrow morning! Yay!!May 10, 2022 at 7:16 pm #14483samkingParticipantThat’s brilliant. A lot of people are receiving them within the two weeks haven’t seen anyone who hasn’t.
@shanisedemi how long was you waiting from your email to upgrade team, did you email and ring several times and when do you fly. Sorry just really concerned I’ll be that person who doesn’t get it xMay 10, 2022 at 7:19 pm #14484samkingParticipantThat’s brilliant @shanisedemi, when did you put in application to upgrade and did you contact them several times? I’m just worried I’ll be that one person who doesn’t have any luck
XMay 10, 2022 at 7:29 pm #14485hayleylouParticipant@shanisedemi brilliant news. Have a fantastic holiday. It’s looking promising for all of waiting 🙏
May 10, 2022 at 8:00 pm #14488shanisedemiParticipant@samking
I am so over the moon. Thankyou, I originally put in for upgrade 3 weeks before because I was misinformed about it being 2 weeks before. I then put in on Friday 29th and then I emailed every other day, every other email I had the automated response! I let it all go yesterday and accepted I wasn’t going & then got the call at 9:50am this morning. No caller ID.
Have faith Sam, I’m praying for you all still in the unknown hell I’ve just lived! Xx -
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