Home › Forums › General Passport Application Discussion › New Passport Upgrade Service!
Tagged: Upgrade process
- This topic has 1,652 replies, 347 voices, and was last updated 2 years, 2 months ago by utterlyfedup.
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April 29, 2022 at 10:57 am #13617restlesskidParticipant
I’ll just say they had Irish accent
April 29, 2022 at 11:02 am #13618Blackhall96Participant@restlesskid how long after applying through the email did they ring you? only applied yesterday as I fly 12th May, but just trying to get a timeframe for hearing back
April 29, 2022 at 11:32 am #13619amber9514Participant@restlesskid which passport office was your application with? My daughters is Durham but by the looks of the comments on here they are very slow 😩 it was sent to Belfast originally then transferred to Durham
April 29, 2022 at 12:12 pm #13620Andrew0510ParticipantNo success here. Flying Tuesday morning. I got through to the management team who ultimately said they haven’t got guidance as to whether they’re working bank holiday Monday as to whether that counts as the 2nd day before?!
April 29, 2022 at 12:13 pm #13621Andrew0510ParticipantNo success here. Flying Tuesday morning. I got through to the management team who ultimately said they haven’t got guidance as to whether they’re working bank holiday Monday as to whether that counts as the 2nd day before?!
April 29, 2022 at 12:16 pm #13622homersimo1ParticipantWhat would you do?
This is for a renewal liverpool dealing with this one.
Application submitted 29 March 2022
Documents received (passport)8 April 2022
Asked for a proof of parental responsibility 12th and again 19th this was sent and signed for by the office 14th.
Holiday for my son is on the 20th May with his grandparents (haven’t told the mother in law I’m dead ha)
Now what I’m worried about is the birth certificate is in my wifes maiden name… are they going to now ask for the marriage certificate?
Been 2 weeks since signed for and 3 weeks until the holiday.
Should I hold out few more days or get the ball rolling on the upgrade team?
With it being a renewal don’t they keep birth certificates on file from the first passport 5 years ago ?
Thank you for any advice.
April 29, 2022 at 12:28 pm #13625Blackhall96Participant@restlesskid how long were you waiting for the call back? I applied yesterday as I fly on 12/05 and just wondering how long it took them to give you a call back
Thanks
April 29, 2022 at 2:20 pm #13642siddiqa87ParticipantDid you hear from them??? Fingers crossed
April 29, 2022 at 3:09 pm #13643homersimo1ParticipantJust a little update maybe a coincidence but I emailed the upgrade address asking about the progress.
40 mins later I’ve had a response to say application approved and it’s off for printing so you’d think 2.5 weeks is enough time.
Goodluck everyone
April 29, 2022 at 3:26 pm #13646Nervouswreck7Participant@homersimo1 – Congratulations! Which upgrade address did you email? We fly the 17th May and have until today to pay thousands to change our dates or lose thousands by taking a punt our passport will arrive which has been stuck in application processing since March as the lost passport number didn’t pull through into our application for a new lost passport…thanks so much!
April 29, 2022 at 3:53 pm #13647homersimo1ParticipantWell depending where your passport is being processed I emailed.
liverpoolupgradeteam@hmpo.gov.uk
Maybe it is a coincidence but it does seem likely someone has seen my email and made a move on it.
Maybe worth a email explaining your situation and that you go on holiday the 17th.
The staff are working hard unlike what the media are telling you and aren’t working from home I doubt someone has the printing capabilities for a passport at home.Goodluck
April 29, 2022 at 6:55 pm #13651siddiqa87ParticipantAny luck?
This is outrageous and unacceptable. It’s having such a detrimental impact on my health… hope you got yours as today is last day for you to hear back from themApril 29, 2022 at 6:57 pm #13652homersimo1ParticipantHi sorry I replied to this but it hasn’t sent.
The email address was the for Liverpool office liverpoolupgradeteam@hmpo.gov.uk
Not sure it was a coincidence but strange how it was suddenly updated 40 minutes after.
I just explained the holiday situation and if any information on the progress can be shared.
Id email and explain your situation.
Goodluck keep us all updated.
April 29, 2022 at 6:59 pm #13653Nixxi92ParticipantWell guys, were out of time and nothing. I rang today and was told it was being sent as and urgent request to the manager of the managers and that I would get a call by the end of the day. Hopes up again and nothing. Upgrade request sent exactly 2 weeks ago tomorrow along with a referral from a manager and still got no where. Hope everyone else gets Thiers in time. Good luck everyone xx
April 29, 2022 at 8:30 pm #13655amber9514Participant@homersimo1 did you apply for an upgrade first before you emailed them or did you just email them without going for an upgrade? I’m desperate to get something more from the passport office then it’s waiting for an examiner 🤦♀️ It’s not changed in over a month now. I will give anything a try at this rate 🙌
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