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2 Initial children passports sent in at the same time (both to Newport) alongside an adult renewal sent to Glasgow (adult renewal took 9 days from application to delivery)
Passport application 1
Passport printed and sent 12:08pm on 11 July 2020
Application approved 3:27pm on 9 July 2020
Application being processed 12:10pm on 30 June 2020
Documents received 1:21pm on 29 June 2020
Application received 7:21pm on 24 June 2020
Identity details received 7:20pm on 24 June 2020
Email sent to person confirming your identity 5:03pm on 24 June 2020
Ask someone to confirm your identity 3:12pm on 24 June 2020
Application submitted 3:12pm on 24 June 2020Passport application 2
Passport printed and sent 9:19pm on 10 July 2020
Application approved 3:21pm on 9 July 2020
Application being processed 12:10pm on 30 June 2020
Documents received 1:21pm on 29 June 2020
Application received 7:24pm on 24 June 2020
Identity details received 7:24pm on 24 June 2020
Email sent to person confirming your identity 5:04pm on 24 June 2020
Ask someone to confirm your identity 3:45pm on 24 June 2020
Application submitted 3:45pm on 24 June 2020Both passports (blue) received today (15/07) so 22 days in total from application to delivery! Very happy with that service all things considered! No messages sent via twitter or anything similar, just a straightforward online application
My final passport application has finally been approved.
Contacted twitter and they are useless they said it was still processing as normal on 7th July. However on the Sunday 5th July i called and was put on the automatic call back list. They called 6th July and advised there was additional checks with the counter signature (I had 3 children passports he he had signed but this one was pulled up for checks). So twitter staff was obviously wrong.
Requested call back from processing team 13th July but still waiting for this but my application was finally approved this morning.
Other applications times have been posted previously under different offices.
Newport:
Application approved 9:17am on 15 July 2020
New photo received 12:06pm on 10 July 2020
Photo rejected 11:55am on 10 July 2020
Application being processed 12:23pm on 3 June 2020
Documents received 11:12am on 3 June 2020
Application received 9:46am on 26 May 2020
Identity details received 9:46am on 26 May 2020
Email sent to person confirming your identity 5:25pm on 23 May 2020
Ask someone to confirm your identity 5:20pm on 23 May 2020
Application submitted 5:20pm on 23 May 2020I’m waiting for my passport after losing my last one, any one in the same situation and how long did it take? Much appreciated
Application history
Passport printed and sent 8:17am on 22 July 2020
Application approved 10:46am on 21 July 2020
New photo received 4:11pm on 15 July 2020
Photo rejected 3:43pm on 15 July 2020
Application being processed 9:55am on 8 July 2020
Identity details received 9:14pm on 3 July 2020
Email sent to person confirming your identity 3:40pm on 3 July 2020
Ask someone to confirm your identity 3:30pm on 3 July 2020
Application submitted 3:30pm on 3 July 2020
Childs Renewal:
7th July I applied by post office check & send (just after govt announced we are allowed to travel)
15th July HMPO had received passport application.(9 days after sending)
Between 15th & 28th July had messaged twitter a few times & got update emails from their tracking page found out my passport was at newport.
27th July called the passport office & requested call back, got call back & asked to be put through to complaints dept.
28th July ( 2 weeks before travel- travel 11th Agust) requested the application to be expedited with evidence I booked travel before covid
28th July emailed my local MP
29th July got expedited application rejected because I don’t fit the criteria of application being with them 4 weeks (which i wouldn’t because we were advised not to apply before the 4th July because before that it was essential travel only.)
29th July received text saying due to delays passport could be up to 6 weeks.
1st August Old passport turned up
3rd August New passport arrived – YaySo a very Stressful 27 days with a lot of mis-nformation from different departments – but it came!
Application Submitted – 06/08/2020
Ask someone to confirm identity – 06/08/2020
Identity details received – 07/08/2020
Application received – 07/08/2020
Documents received 11/08/2020
Application being processed 12/08/2020
Application approved ?????? – Not yetI applied for 4 passports, 2 adults & 2 children. 2 adults and 1 child received from other centres. The only one we haven’t received is the one we sent to Newport.
Child renewal.
Dates:- 2021-09-03 Received
- 2021-08-31 Dispatched
- 2021-08-28 Approved
- 2021-08-11 Being processed
- 2021-08-08 Submitted
Times:
- Total 26 days
- “In processing” queue 17 days
- Approved to printed took 4 days (bank holiday)
- TNT/FedEx then took 3 days to deliver it
Getting worried now…child renewl… Travelling early Dec 2021.
Been stuck in processing queue for 20 days so far, no recent updates!!!
Application being processed 12:36pm on 6 October 2021
Documents received 8:57am on 6 October 2021
Application received 8:57am on 2 October 2021
Identity details received 8:57am on 2 October 2021
Email sent to person confirming your identity 5:06pm on 1 October 2021
Email sent to person confirming your identity 12:33pm on 25 September 2021
Ask someone to confirm your identity 12:16pm on 25 September 2021
Application submitted 12:16pm on 25 September 2021
Child renewal still not approved!! Travelling November 19th.
Application being processed 2:34pm on 27 September 2021
Documents received 12:26pm on 25 September 2021
Application received 9:28am on 22 September 2021
Identity details received 9:27am on 22 September 2021
Email sent to person confirming your identity 8:42pm on 20 September 2021
Ask someone to confirm your identity 2:09pm on 19 September 2021
Application submitted 2:09pm on 19 September 2021This is really strange, the helpline told me my kids passports were with the Durham office. Since then they say they were sent to Newport all along! I also notice not much discussion about Newport on this thread. Has anyone sent in child renewals and how long did they take please? My children’s renewals have been with the examiner since 21st February. My husbands passport arrived today. We travel on 8th April, so I am getting worried now.
Hi,
Has anyone recently had a passport renewal from Newport?
My daughters has been in processing since 14th March.
I am waiting on 2 child renewals which have also been at that ‘being processed’ stage since 14th March. Luckily we aren’t going away until July but I was going to book a last minute Easter break if they had been back in time but not looking likely 🙁
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