Finally our upgrade has been approved and it is in the queue to be printed. Not sure if this is being printed at the Durham office where the application is at, or at the London office where we have requested but not until in one of the later emails.
If it is in Durham, it would take 4.5 hours for us to get there. How soon can it get delivered from being printed? Is it usually next day or do we have to make a request for it to be delivered next day and pay extra? We are due to fly on Monday so will need the passport received Saturday at the latest.