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Vickilee22 cutting it very fine, usually another couple days, and on to approve then print then despatch. If extremely lucky I would say poss fri/sat.
I was warned there would be a fee and that upgrade team would call to take payment. Today I received a phone call saying the passport will be ready for collection and not heard anything about paying the fee since. Hopefully they won’t charge, but if they do I’ll let you know.
Mine also got rejected. I ran straight to a photo shop and it properly done and submitted the code. It’s now approved.
Get it done asap with a code and you should be ok.I’m now praying for a quick print and post before Friday….
I literally done mine within an hour or it getting rejected but still nothing
What time was yours approved to when you got it rejected?
StatusDate
Application approved 5:09pm on 23 May 2022
New photo received 2:32pm on 23 May 2022
Photo rejected 2:06pm on 23 May 2022
Documents received 11:56am on 19 May 2022Thank you mine was sent at 4.10 so hopefully I’ve still got time to hear something today. Fingers crossed yours is there on time
03/05/22 Online adult renewal applications submitted & old passports sent
Two days later asked how we could speed up our application. Told to book fast track.
Tried & failed to get appointment for days.
09/05/22 booked fast track. Called for advice regarding photos & documents to take. Then told we couldn’t go as this is a new application, not a fast track of existing passport.
10/05/22 Told we could go for upgrade but can’t book until 19/05/22
13/05/22 Passport office confirmed receipt of old passports
19/05/22 Told we’d get a call back from upgrade team within two days
21/05/22 No call. Rang again & told to due to a rule change on 20/05/22 that we can’t now upgrade! Rang again, spoke to someone else and told rule change wouldn’t apply to us. Told to wait until 24/05/22 for call back.
Due to fly in 9 days and cacking it!
This is cutting a long story short, whereby we have been continually mis-advised. I think this has muddled our application and is causing further delays.
24 phone calls, over 10 hours of call time! Several complaints raised but never any call backs.
How do you get to speak to management or the upgrade team?
Our child’s renewal was dealt with at corby, her new passport was received in 18 days. She can’t go on holiday if we can’t though.
Approved at 10.38pm me and you are going to have the most nervous 4 days.
Passport renewal send old passport by Royal Mail Special Delivery arrives 9th May 2022
Application history
StatusDate
Application approved 1:30am on 24 May 2022
Documents received 5:01pm on 19 May 2022
Application received 12:20am on 6 May 2022
Application submitted 12:20am on 6 May 2022Thought I’d post for anyone around the same dates.
@Doublezero think you might hear soon as done same time as me! Mines been printed today – just awaiting posting notification now 😊
Application history
Status Date
Passport printed 1:32pm on 24 May 2022
Application approved 12:42am on 21 May 2022
Documents received 1:37pm on 19 May 2022
Application received 4:42pm on 6 May 2022What happens next
“Your new passport will be transferred to our delivery supplier in the next few days. When it’s ready for delivery, they will contact you with a tracking reference.
Your old passport will arrive separately and could take up to 2 weeks to arrive. It won’t be in the same envelope as your new passport.”Finally got through to someone who was somewhat helpful today. Confirmed my old passport has been lost (even though I had text to say it had been received, it hadn’t been scanned in). They’ve put a request in to Peterborough to get it found, but he wasn’t confident that it would be resolved and issued in time for our holiday next week 😭
Does anyone have a recent time frame for child’s first passport?
Documents received 5:06pm on 18 May 2022
Application received 2:33pm on 4 May 2022
Identity details received 2:32pm on 4 May 2022
Email sent to person confirming your identity 2:27pm on 4 May 2022
Ask someone to confirm your identity 9:31am on 4 May 2022
Application submitted 9:31am on 4 May 2022I can see some of you have had application approved and docs received after me? Only by a day but starting to get nervous that they won’t have scanned the birth certificate in! How long should I wait before i get worried? Not flying until July 18th.
Just thought I’d share mine. Still waiting 6 weeks now! It was to replace a damaged passport still had 5 year left on. Gutted!
Application history
StatusDate
Application being processed 1:26pm on 12 May 2022
Documents received 12:31pm on 20 April 2022
Application received 5:07pm on 10 April 2022
Application submitted 5:07pm on 10 April 2022Hi all,
I applied online for myself and two children on the same day and sent old passports via recorded delivery on 27/4/22, all delivered and signed for as received the following day. Mine went to Durham and one child’s went to Liverpool – both were registered on the system as received within a couple of weeks and within a week after that we had received them in the post. But one child’s still hasn’t even been registered as received in Peterborough, 4 weeks after sending.Should I be starting to worry now? I have restrained myself from phoning so far, as if everyone phoned up and hassled them it would slow everything down, but I’m starting to think it is getting to the stage where a phone call is now in order.
Has anyone else experienced such long delays to register an old passport as received?
Travelling on 10th July by the way. Large sum of money paid, non-refundable.
Many thanks.
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