I think it would be a great idea to have an additional average and experience page for lost/stolen passports.
After collating some of the data from forum posts, it appears the passport office is generally not processing lost/stolen passport applications until they are ‘fast-tracked’ for an additional £101.
A very different experience than the ‘Adult renewal’ stats suggest.
Thank you for the really helpful feedback. We are going to start collecting data for lost/stolen passports and will display an average once we have sufficient data.