Complained on webchat today as I didn’t understand how my application is still sat in processing after 8 weeks, yet some people applying later are getting their passport sooner.
The response I got:
“All applications are processed separately. As per the gov.uk website you need to allow 10 weeks for processing. HPMO do not guarantee applications are done in date order and we do not have a guaranteed turn around time (these are just advisory)”
So, basically confirmed they are processing applications at random and not those that where submitted first!!!!