- This topic has 7 replies, 7 voices, and was last updated 3 years, 2 months ago by RickyYsanne.
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May 16, 2020 at 2:31 pm #781frangelo79Participant
My sons passport is due to expire on 2 August and we were originally due to travel on 8 July to a Italy (flight still not cancelled). We applied onlineon 29 March and confirmed as being processed on 6 April but so far nothing. How do you know which PP office is processing? Also stats show 30 days average processing time so we are outside this. Sounds like nothing we can do to speed it up but posting in Case any bright ideas or if this info is useful?
Application being processed 9:46am on 6 April 2020
Documents received 12:37pm on 31 March 2020
Application received 2:24pm on 29 March 2020
Identity details received 2:23pm on 29 March 2020
Email sent to person confirming your identity 1:39pm on 29 March 2020
Ask someone to confirm your identity 1:36pm on 29 March 2020
Application submitted 1:36pm on 29 March 2020May 17, 2020 at 8:01 pm #782kc2000ParticipantI’m in a similar situation. My daughters expires August and we are due to travel to USA in August. It’s a renewal and we did it online 21st March and sent her old passport to Peterborough. Documents were received 30th Match and started to be processed and that’s the last update I have.
Where did they ask you to send the documents to? That’s the passport office which will be dealing with your sons.May 22, 2020 at 10:07 am #821alenka2003ParticipantHI.
I applied for child passport renewal and application is being processed since 4 March 2020 and still no sign of the passport and customer service telling me there are delays due to Covid19. It’s very frustrating as we are relocating to US and need the passport asap and it’s taking more than 2.5 months. And customer service is not willing to help.Application history
pages.view.applicationHistory.statuspages.view.applicationHistory.date
Application being processed 1:51pm on 4 March 2020
Documents received 2:18pm on 3 March 2020
Application received 4:12pm on 1 March 2020
Identity details received 4:11pm on 1 March 2020
Email sent to person confirming your identity 2:12pm on 1 March 2020
Email sent to person confirming your identity 7:28am on 1 March 2020
Email sent to person confirming your identity 9:41pm on 27 February 2020
Ask someone to confirm your identity 9:35pm on 27 February 2020
Application submitted 9:35pm on 27 February 2020June 5, 2020 at 2:47 pm #1038foreverwaitingParticipantAre you guys still waiting? I applied for my daughters passport on 18th March and we’re still waiting…
June 8, 2020 at 10:05 am #1064alenka2003ParticipantHI, yes, I am still waiting …since 3rd March. … very frustrating as I need to send the passport off to apply for a relocation visa and this is massively delaying our next move
June 8, 2020 at 11:14 am #1065londonboyParticipantHi all my application approved today.
It was in process since 24 March.
Sent to Newport Passport office.
First Adult passport.Its took almost 11 weeks.
June 12, 2020 at 6:59 pm #1127TJBParticipantAre you sending to Liverpool? This is killing me…
Application being processed 4th May 11.22am 40 Days ago
Documents Received 27th March 10.20am 77 Days ago
Application Received 20th March 8.02am 84 Days ago
Application Submitted 20th March 8.02am 84 Days agoSeptember 12, 2021 at 10:44 am #4607RickyYsanneParticipantI called the offices end of August 2021 (I applied and sent old passport back on 21:08:2021) and was told that application processed means t(in my case – an adult renewal) means the old passport has been scanned into the system. That was 21 days ago now still nothing.
Once the application is in the system they will or cannot do anything until it goes beyond 10 weeks. Then you can bring some pressure to bear. I learned this from the passport office
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