I applied for my daughter’s renewal 31/01. Sent her passport 01/02. Which never arrived they told me to mark it lost so I did and then called and said it was found but has already been cancelled but was out of date anyway, the application has been sitting in processing and with the examiner since 15/3. I got an email at one point saying I was meant to fly to a wedding on 21/04 but didn’t book as no passport back, we have a family holiday booked 29/05 and was told about this new service but said criteria is you have to be waiting over 10 weeks and flying within 2 weeks. Was you told this? I’m worried as I feel it’s cutting it fine? Did you all hear back from them and get the passport? I was told not to call and upgrade until 11th/12th May. I don’t have any other options do I? So very stressful 🙁