a1jeco

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  • in reply to: PANICKING – HELP! First time Child Passport (within UK) #11285
    a1jeco
    Participant

    Anyone worried about not getting their passport back in time. Here’s what I did. With 2.5 weeks to go it was in ‘processing’ with no sign of moving-just got it back yesterday with 3 days to go till holiday, after waiting 6.5 weeks. Phone up & demand/beg to be put through to the PROGRESS TEAM-the initial ‘advice’ team can do nothing to speed up application. When you speak to the Progress team politely explain that your application has stalled but you need it to travel on X date. The Progress team can add the date to your file so the examiner knows when you need it. If it is possible they will aim to get it completed by that date. Once I did this it started moving quickly to approved, took another 5 days to get to printed & another 6 days till delivered. Good luck!

    in reply to: PANICKING – HELP! First time Child Passport (within UK) #10167
    a1jeco
    Participant

    Ok anyone on here with an approaching holiday deadline & application is not moving – DO THIS. Phone the adviceline – they are next to useless for giving you any help with passport process times/deadlines etc. so ask to be put through to the PROGRESS TEAM. If they can’t put you straight through they should offer you a Progress team call back-call back may take up to 72hrs. The Progress team have additional ‘power’ they can contact the examiner looking at your case and give them the date you need your passport for. This is not guarantee but is probably the best chance you have to get it back by that date. My passport application sat at ‘processing’ for 4 weeks. After speaking to the progress team & giving them my travel date, my application was approved within 48hrs. Good luck!

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