[AA01]

Childs Renewal – postoffice Check & send – Sent to Newport

7th July I applied by post office check & send (just after govt announced we are allowed to travel)
15th July HMPO had received passport application.(9 days after sending)
Between 15th & 28th July had messaged twitter a few times & got update emails from their tracking page found out my passport was at newport.
27th July called the passport office & requested call back, got call back & asked to be put through to complaints dept.
28th July ( 2 weeks before travel- travel 11th Agust) requested the application to be expedited with evidence I booked travel before covid
28th July emailed my local MP
29th July got expedited application rejected because I don’t fit the criteria of application being with them 4 weeks (which i wouldn’t because we were advised not to apply before the 4th July because before that it was essential travel only.)
29th July received text saying due to delays passport could be up to 6 weeks.
1st August Old passport turned up
3rd August New passport arrived – Yay

So a very Stressful 27 days with a lot of mis-nformation from different departments – but it came a week before we are due to travel!

[AA01]

Childs Renewal:
7th July I applied by post office check & send (just after govt announced we are allowed to travel)
15th July HMPO had received passport application.(9 days after sending)
Between 15th & 28th July had messaged twitter a few times & got update emails from their tracking page found out my passport was at newport.
27th July called the passport office & requested call back, got call back & asked to be put through to complaints dept.
28th July ( 2 weeks before travel- travel 11th Agust) requested the application to be expedited with evidence I booked travel before covid
28th July emailed my local MP
29th July got expedited application rejected because I don’t fit the criteria of application being with them 4 weeks (which i wouldn’t because we were advised not to apply before the 4th July because before that it was essential travel only.)
29th July received text saying due to delays passport could be up to 6 weeks.
1st August Old passport turned up
3rd August New passport arrived – Yay

So a very Stressful 27 days with a lot of mis-nformation from different departments – but it came!

[AA01]

7th July I applied by post office check & send (just after govt announced we are allowed to travel)
15th July HMPO had received passport application.(9 days after sending)
Between 15th & 28th July had messaged twitter a few times & got update emails from their tracking page found out my passport was at newport.
27th July called the passport office & requested call back, got call back & asked to be put through to complaints dept.
28th July ( 2 weeks before travel- travel 11th Agust) requested the application to be expedited with evidence I booked travel before covid
28th July emailed my local MP
29th July got expedited application rejected because I don’t fit the criteria of application being with them 4 weeks (which i wouldn’t because we were advised not to apply before the 4th July because before that it was essential travel only.)
29th July received text saying due to delays passport could be up to 6 weeks.
1st August Old passport turned up
3rd August New passport arrived – Yay

So a very Stressful 27 days with a lot of mis-nformation from different departments – but it came!

[Author]

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