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Not as yet. Still have to have a second interview!! As had one interview November 2021. This is my second application due them messing up my first. Need Liverpool and Durham offices to get a shifty on so I can book a interview. Utterly shambolic
Sorry I have had to send a letter to Liverpool office direct, to instruct them to send my Birth certificates and other documents to Durham office. I am in contact with my MP who is chasing for me. I have already missed one holiday, my next one is September. Which I booked last November thinking it would’nt be this stressful. The Passport office are a shambles of incompetence. I advise to contact your local MP and start harassing! I’ve spent days on the phone since April.
15 weeks this week. First time passport. Second application after review from complaints procedure. The passport office have had all my paperwork since last August 2021. Now saying I have to write to Liverpool office to get them to send to Durham. This is disgraceful. My local MP is involved. I can’t even apply for a urgent appointment as a first time passport, have to have ANOTHER interview and I’ve sent my third set of photos. Useless, they’re all useless.
Hi. I have had my application being ‘Examined’ for 7 weeks. The passport office has just contacted myself as a first time applicant to send more pictures !! This is my second application as they failed my first application through the complaints process on my second. Missed on first holiday at my cost. I have no faith in staff knowing what they are doing or providing correct information at anytime. Appalling. Stressed and completely hacked off with the whole process. 10months been fighting
I am now at 10 weeks on my 2nd application- first one was August but HM Passport office failed and I went through complaints procedure. They instructed me to re-send new pictures which I duly did. This morning I have received an email asking for new photos!! I have spoken to the passport people over a dozen times in the last 6 weeks. Each staff member saying new and different information. At no point in the last 3 weeks has any staff member stated new photos need to be sent!! This is disgraceful, disgusting and extremely stressful as I have already missed 1 holiday
