Hi Guys, I’ve never commented on here before in fact I just made this account tonight.
For those of you please I say hold out for hope because I have good news.
I am due to fly out Saturday (28th) May, I 2 weeks ago as advised to make the upgrade request. My closest passport office was London and therefore proceeded to email them my specific details I needed to be eligible for the upgrade such as flight info my pex etc etc. having no lucky for past week I ended up sending emails out to Peterborough, Liverpool and Durham too.
I thankfully at 20:57, received a no caller Id phone call … it was the upgrade team saying I can pick my passport up tomo it is ready for me.
So all I’d say is honestly please keep positive because I was starting to call it quits and accept my losses especially with losing out on a lot of money but they eventually did come through and I hope they do for the rest of you.