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Adult Renewal.
After 10 weeks and 6 days I have finally received my passport today.
Application submitted 17 Feb
Documents received 10 March
Application being processed 11 March
Application approved 28 April
Application printed 30 April
Passport received 4 MayHas anyone had a passport approved in Peterborough recently? It’s 9 weeks 3 days since I applied and still at application processing stage. I’ve called them so many times, I’ve had to postpone my holiday and totally fed up with it all.
Does anyone know if the passport office are working over the Easter weekend? Application submitted 17th Feb and been stuck at processing since 11th March and no update despite hours spent on the phone to them.
Mine went into processing on 10th March and not approved yet. I’m travelling 2 weeks today so I’m currently trying to speak to someone about the new upgrade service
This is my time line so far:
17th Feb Application submitted
17th Feb Application received
10th Mar Documents received
11th Mar Application being processed.I’m due to go on holiday on 21st April so I’ve called the passport office a few times last week. Someone finally called me back yesterday and said they have scanned someone elses old passport onto my application so the progress has stalled because the photo’s don’t match. She said they would investigate and to call back in a week if I haven’t heard anything.
I’ve called back today and logged a complaint. The man I was speaking to said he would transfer me to a manager and I have currently been waiting on hold for 1 hour and 41 minutes. I’m not sure if he has put me through to a number that isn’t answered or if I just need to keep waiting.
