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@passplease in the same boat and thinking of doing the same. Just difficult getting down with 2 little ones and a newborn so didn’t want to leave it too late
When you ring the line try option 8 followed by option 3. For some reason you seem to get through to someone a lot quicker selecting those options. I finally had a call from the upgrade team who stated I do not qualify for an upgrade as its 6 weeks the week I am due to fly. The only thing I can do is sit and wait and I might try my luck visiting a passport office. Good luck!
Thanks for the response guys. If I do not hear anything by Wednesday will be visiting the office as we are due to fly early Sunday morning
Hi @Tindo24 I am in a right state now and After different messages from different advisors I really don’t know if they will give me my sons passport as it will not have hit the 6 week mark till we fly. Did you come across anyone at the office who was given there passport having not hit the 6 week mark yet?
TIADid they ever get in touch with you prior to today? Also how long have you been waiting and what office was dealing with your passport please?
Just spoken to someone over chat and have been told they are still working through applications over the bank holiday. Has anyone else been told this?
Great news! Peterborough would be my local office too and since my application is at Glasgow it would be easier for me to get there. I travel on 12th june and we’ve been waiting for my sons first passport for 4 weeks so not sure what the outcome would be 😩
I am due to fly in 11 days have been waiting for a call from the upgrade team since last week. I have emailed Glasgow as thats where my sons documents are but still no luck. Really panicking and those on the phone haven’t mentioned it needs to be over 6 weeks. We only applied 4 weeks ago but it seems many people have still had there passports upgraded when applying less than 6 weeks ago. So stressed out
I’ve still not received a call back from upgrades and was wondering did anyone receive a response sooner after emailing?
Great to hear. I had to send my sons birth certificate to Glasgow so assuming his passport would be done there.. how long ago did you apply?
Hi All,
Just wondering if anyone has had any luck upgrading prior to hitting 6 weeks. We are due to fly on the 12th and waiting on my sons first passport. This situation is so damn so stressful. Have also been waiting for a call from the upgrade team since last Friday..
Any help would be much appreciated
