[Alic]

Please be aware that upgrades are only available at the discretion of Her Majesty’s Passport Office after the submitted application has been fully examined and cannot be applied to applicants over the age of 16 applying for their first UK Passport.

In order to obtain an upgrade, the application must be processed under the Premium Service and an additional fee is payable. Payment can be made via credit/debit card over the telephone, or in person at a Passport Office. Even if payment is taken over the phone, a visit to the office may be necessary to collect the passport. To insure that the passport is ready for collection the same day, payment must be made by 1:00pm.

[Alic]

i’ve had an email from passport complaints department apparently the upgrade services cannot be used for Adult 1st passport over 16 it can be used for under 16

[Author]

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