[amarula14]

@kjfto

Hi

I’m afraid I don’t have any other advice and I understand how frustrating it is.

Just to correct you, it sadly didn’t work out for us as we lost our holiday due to the passport not arriving in time.

I was told by the post office that child renewals (our case) don’t take as long as adult renewals so perhaps it’s to do with that?

I was told by HM Passport that if you get an “approved” message then ring up the following day and they can advise you where it is vis a vis printing/couriering.

Based on our experience, if you haven’t had an “approved message” by 2nd September, then it’s lookin pretty unlikely.

Good luck.

Durham

[amarula14]

Hi

I understand your concern and we also found the process very frustrating.

Just to correct you, it didn’t work out for us, as we missed our holiday due to my daughter’s passport not arriving in time.

I would say, based on our experience, if you haven’t received an “approved” message by 2nd Sept, then it’s unlikely you’ll make it. It then takes 2-3 days for the passport to be printed and couriered – TNT are the couriers and I’ve read different reports about them from being fast to being slow.

I did a lot of Tweeting and rang at least 10 times- just be a nuisance.

Also I was told by the PO that chid renewals (our case) don’t take as long as adult renewals, so perhaps that’s it?

Good luck.

[Author]

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