Ah okay. We travel on 18th.. and I think the application has been had by them for around 5 1/2 week. Have seen a lot of people just going to the passport office and collecting the passport if travelling within 48 hours too .. so this is also an option if upgrade team don’t reply. Have already emailed .. but will email next Friday when my application has been there for 6 weeks 🙂
Hi – our passport was sent off just under 8 weeks ago , but passport office are saying that we can’t upgrade as they only received it 5 and a half weeks ago.. can I still send an email asking for an upgrade ?