Hi, I applied for an adult name change and child’s renewal on the 11th April,both Peterborough. I received my adult name change passport back very quickly on the 28th April but my child’s renewal has not been processed it says old passport received 27th April but nothing since, I’ve sent all documents off they are tracked and signed for but not yet showing as received!! Does anyone have any ideas on what I can do I have tried phoning but can’t get through.