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After reading Pugalongs reply about calling the passport office, as you know I tried calling them again. I also was able to receive the tracking from TNT shortly (I checked probably 3 hours after that call?)
Currently scheduled to arrive on Monday (will update when I receive the passport)
I never got an update from TNT themselves through email. But I just kept checking tracking on the TNT tracking page with my postcode and passport application number as the reference.
Hope that helps! Hopefully will update by tomorrow night with a passport in hand haha
Just Called HM Passport Office. Apparently, there’s a backlog currently. When they send the text the passports are printed and ready to be sent out. BUT are waiting for TNT to pick up and deliver the passport. (This is where the backlog is)
The advisor said to wait until Monday (21st) to see if anything has changed i.e. text/email from TNT or the tracking works. – if nothing appears to give them a call and they’ll chase it up?
UPDATE: Still no passport/unable to track still
